Farmers Insurance $2.88M Telemarketing TCPA Settlement
Farmers Insurance $2.88M Telemarketing TCPA Settlement

Consumers who received two or more telemarketing calls or text messages from Todd Henderson Insurance Agency Inc. or R. Todd Henderson marketing Farmers Insurance between Oct. 8, 2020, and March 13, 2026, may be eligible to claim up to $425 from a class action settlement.

Farmers Insurance Exchange agreed to pay $2.88 million to resolve a class action lawsuit alleging the company placed telemarketing calls and texts promoting Farmers Insurance to phone numbers listed on the National Do Not Call Registry, potentially violating the Telephone Consumer Protection Act.

Who can file a claim?

To qualify as a class member and be eligible for a payment, consumers must meet all of the following criteria:

  • They received two or more calls or text messages from Todd Henderson Insurance Agency Inc. and/or R. Todd Henderson within any 12-month period between Oct. 8, 2020, and March 13, 2026.
  • The calls or texts marketed Farmers Insurance products or services.
  • They registered their phone number on the National Do Not Call Registry more than 30 days prior to the time they received the calls or texts.
  • The phone number is registered to an individual and not a business.

Consumers must also certify that:

  • They did not visit any website to request an insurance quote from Farmers or its agents before receiving the calls or texts.
  • They were not a Farmers customer at the time they received the calls or texts or within 18 months prior.

The settlement includes approximately 8,039 people.

How much can class members get?

Pro rata payment: Eligible class members who submit a valid claim form may receive a pro rata share of the settlement fund up to a maximum of $425 per claimant.

The actual amount each person receives will depend on the total number of valid claims submitted as the settlement administrator will distribute the fund equally among all approved claimants after deducting administrative costs, attorneys’ fees and costs, and the service award for the lead plaintiff.

How to claim a settlement payout

Class members can file a claim online or download and print the PDF claim form, complete it and mail or email it to the settlement administrator.

Settlement administrator's mailing address: Starling TCPA Settlement Administrator, c/o Atticus Administration, P.O. Box 64053, St. Paul, MN 55164

Settlement administrator's email address: StarlingTCPAsettlement@atticusadmin.com

The claim deadline is July 24, 2026.

What proof or documentation is required to submit a claim?

  • All class members must provide the phone number that received the calls or texts. They must also sign and date the form.
  • To submit an online claim, class members must provide their last name and the notice ID from the settlement notice they received.

Payout options

  • Mailed check sent to the address provided on the claim form
  • Electronic payment (if the class member files online and selects that option)

$2.88 million settlement fund breakdown

The $2,875,000 settlement fund will cover:

  • Settlement administration costs: Up to $55,000
  • Attorneys’ fees: Up to $958,333.33
  • Attorneys’ expenses: Up to $15,000
  • Service award to lead plaintiff: $5,000
  • Payments to approved class members: The remainder of the fund

Important dates

  • Opt-out deadline: July 7, 2026
  • Claim filing deadline: July 24, 2026
  • Final approval hearing: July 31, 2026

When is the Starling v. Farmers Insurance Exchange payout date?

The settlement administrator will issue payments approximately 10 days after the court resolves any appeals and grants final approval to the settlement.

Why did this class action settlement happen?

The class action lawsuit alleged insurance agents Todd Henderson Insurance Agency Inc. and R. Todd Henderson made telemarketing calls and sent text messages marketing Farmers insurance to people who included their numbers on the National Do Not Call Registry, potentially violating the Telephone Consumer Protection Act.

Farmers denied any wrongdoing but agreed to the settlement to avoid the uncertainty and expense of further litigation. The settlement allows eligible individuals to receive compensation without the need for a trial.

Sources

  1. Class notice
  2. Settlement agreement
  3. Claim form
  4. Settlement FAQ
  5. Important dates
Settlement Open for Claims
Award:
Up to $425
Deadline:
July 24, 2026
SUBMIT CLAIM