Shimano Crankset Recall Class Action Settlement

Consumers who purchased, received, were given or owned a Shimano Ultegra or Dura-Ace crankset—or a bicycle equipped with one—manufactured before July 2019 in the United States may qualify to claim reimbursement for certain out-of-pocket costs or receive an extended warranty or enhanced inspection from a class action settlement.

Shimano North America Bicycle Inc. and Shimano North America Holding Inc. (collectively, Shimano), along with Specialized Bicycle Components Inc., Trek Bicycle Corp. and Giant Bicycle Inc., agreed to settle a class action lawsuit. The lawsuit alleged breaches of warranties and concerns about the advertising, marketing and recall of certain Hollowtech II cranksets.

Who can file a Shimano claim?

Class members include individuals, businesses and legal entities, as well as their spouses, heirs, successors or assigns, who meet one of the following criteria:

• They purchased, received, were given or owned a designated Shimano crankset in the United States (not solely for resale).
• They purchased, received, were given or owned a bicycle equipped with a designated Shimano crankset in the United States (not solely for resale).

The designated cranksets are:

• Ultegra FC-6800
• Ultegra FC-R8000
• Dura-Ace FC-9000
• Dura-Ace FC-R9100
• Dura-Ace FC-R9100-P

The cranksets must have been manufactured before July 2019 with specific production codes. Consumers can view the full list of eligible production codes on the settlement website, as well as photographs and instructions for locating the code.

How much is the crankset payout?

• Extended warranty: For cranksets still covered by Shimano’s express warranty, the company will extend the warranty until July 29, 2027, but only for bonding separation and delamination issues. Class members do not need to submit a claim form for this benefit.
• Enhanced inspections: Shimano will provide enhanced inspection tools and procedures to authorized retailers. Class members can have their cranksets inspected at no cost at an authorized retailer.
• Cost reimbursement: Class members who replaced a designated crankset due to separation, delamination or evidence of such issues may claim reimbursement for reasonable out-of-pocket costs for purchasing and installing a replacement crankset. They must submit a claim form for this benefit.
• They must have replaced the crankset before Sept. 21, 2023.
• The express warranty must have expired at the time of replacement.
• Warranty expiration periods are as follows:
• Ultegra FC-6800 and FC-R8000: Two years after original retail purchase
• Dura-Ace FC-9000, FC-R9100 and FC-R9100-P: Three years after original retail purchase

How to claim a class action rebate

To claim cost reimbursement, class members must submit an online claim form or download, print, complete and mail the PDF claim form to the settlement administrator. The claim deadline is Aug. 4, 2026.

Settlement administrator’s mailing address: In re Shimano Crankset Litigation Settlement Administrator, PO Box 4150 Portland, OR 97208-4150

What proof or documentation is necessary to submit a claim?

Class members must submit documentation to claim reimbursement for replacement costs. This includes:

• Proof of original retail purchase of the designated crankset or bicycle equipped with it (such as invoices, receipts or photographs showing the serial number and production code)
• Proof of out-of-pocket costs for replacement and installation (such as invoices, receipts or other documentation showing payment and date)

If claimants cannot locate documentation, they may submit a declaration under penalty of perjury using the form provided in the claim packet.

Payout options

• PayPal
• Venmo
• Zelle
• Paper check

Settlement fund breakdown

• Settlement administration costs: To be determined
• Attorneys’ fees and costs: To be determined
• Service awards to class representatives: Up to $500 each
• Costs of extended warranties and enhanced inspections: To be determined
• Payments to eligible class members: Amounts claimed and approved based on documentation

Important dates

• Deadline for exclusion: Dec. 29, 2025
• Fairness hearing: Feb. 2, 2026
• Deadline to submit a claim form: Aug. 4, 2026

When is the Shimano crankset litigation payout date?

The settlement administrator will distribute reimbursement payments after the court grants final approval of the settlement and resolves any appeals.

Why is there a class action settlement?

The plaintiffs filed the class action lawsuit after Shimano issued a voluntary recall in September 2023 for certain Hollowtech II cranksets manufactured before July 2019. They claimed Shimano and the other defendants breached warranties and failed to adequately advertise and market the products or the recall.

The defendants denied all allegations and any wrongdoing. The parties agreed to settle to avoid the risks, costs and delays of continued litigation.

Sources

1. Class notice
2. Claim form
3. Settlement agreement
4. Settlement FAQ