NorthCare Data Breach Class Action Settlement

North Oklahoma County Mental Health Center d/b/a NorthCare

Consumers residing in the United States whose personal information was or may have been accessed or acquired in the NorthCare data incident may qualify to submit a claim for credit monitoring and up to a $2,000 cash payment from a class action settlement.

North Oklahoma County Mental Health Center, d/b/a NorthCare, agreed to pay to settle a class action lawsuit alleging the company failed to adequately protect the personal and health information of its clients following a data breach that occurred on or about May 29, 2021. The lawsuit claims that unauthorized individuals accessed or acquired sensitive information from NorthCare’s computer servers.

Who is eligible for a data breach payout?

Class members are individuals residing in the United States whose personally identifiable information and protected health information was or may have been accessed or acquired in the NorthCare data incident that occurred on or about May 29, 2021.

How much is the class action settlement payment?

Class members may claim one or more of the following benefits:

Reimbursement for out-of-pocket expenses or financial losses: Claimants can submit for up to $2,000 per person for documented losses that are fairly traceable to the data incident. Expenses may include fees for credit report access or freezing or unfreezing credit and credit monitoring and unreimbursed costs due to identity theft or fraud.
Reimbursement for time spent: Class members may claim up to five hours at $20 per hour for time spent dealing with the data breach. The maximum payment is $100.
Credit monitoring services: Class members may submit to receive three years of one-bureau credit monitoring, which includes access to credit reports and identity theft insurance.
Alternative cash payment: Class members who do not submit for out-of-pocket or financial losses, time lost or credit monitoring claims may submit to receive a flat alternative payment of $125.

How to claim a class action rebate

To receive a settlement payment, class members must submit a claim by Oct. 11, 2025. Individuals can submit the online claim form or print the PDF claim form(FS)%20-%20FINAL.pdf) to mail to the settlement administrator.

Settlement administrator's mailing address: Ana Chavez Maendele, et al. v. North Oklahoma County Mental Health Center, d/b/a NorthCare, c/o NorthCare Settlement Administrator, 1650 Arch St., Suite 2210, Philadelphia, PA 19103

Required claim information and proof

All class members should provide the class member ID from their settlement notice on their claim form, if available.
For reimbursement of out-of-pocket expenses or financial loss claims, class members must submit supporting documentation, which may include receipts, invoices, bank or credit card statements showing unreimbursed fees or fraudulent charges, police reports or other proof of fraud or identity theft.

Payout options

Class members can choose one of these payment methods:

PayPal
Venmo
Zelle
Virtual prepaid card
Paper check mailed to the address provided

Data breach settlement fund breakdown

The settlement fund will include:

Settlement administration costs: To be determined
Attorneys’ fees, costs, and expenses: Up to $250,000
Service awards to class representatives: Up to $2,000 each
Credit monitoring costs: Determined by the number of valid claims filed
Payments to approved claimants: Determined by the number of valid claims filed

Important dates

Exclusion deadline: Sept. 12, 2025
Deadline to file a claim: Oct. 11, 2025
Final fairness hearing: Dec. 15, 2025

When is the NorthCare data breach settlement payout date?

Payments to valid claimants will be issued approximately 60 days after the settlement is granted final approval.

Why did this class action lawsuit and settlement happen?

The class action lawsuit was filed after a data incident on or about May 29, 2021, in which unauthorized parties accessed or acquired personal and health information from NorthCare’s computer servers. The plaintiffs alleged NorthCare failed to adequately protect this information.

NorthCare denies these allegations but agreed to settle to avoid the cost and risk of further litigation, including the possibility of a trial.