Shondeck Data Breach Affects PII

On April 3, 2025, Shondeck Financial Services & Insurance experienced a data breach involving unauthorized access to one of its email accounts. The company discovered suspicious activity, and an investigation revealed that an unauthorized actor may have compromised certain personal data.

Exposed customer information may have included names, addresses, dates of birth, Social Security numbers, insurance policy details, health information and payment information.

A review was completed on Sept. 8, 2025 and Shondeck began notifying impacted individuals by mail the same month. The cyberattack was also disclosed to the Montana Attorney General's office on Sept. 24, 2025.

Shondeck Financial Services & Insurance's response

Shondeck Financial Services & Insurance responded by securing the compromised email account and launching an investigation. In addition to required state and federal disclosures, the company is offering affected individuals free Kroll identity monitoring services.

If you receive a notice from Shondeck Financial Services & Insurance about this breach, you may want to:

• Sign up for the free identity monitoring services, offered by the company.
• Monitor your credit reports and financial accounts for any unusual activity.
• Be alert for phishing emails or phone calls that may use your exposed information.
• Consider placing a fraud alert or credit freeze with major credit bureaus.

The company has also established a dedicated assistance line for impacted individuals with questions at 866-559-4298, Monday through Friday from 8:00 a.m. to 5:30 p.m. Central Time.

For more information about the company, visit the Shondeck Financial Services & Insurance website.