SSM Health MyChart Data Privacy Settlement

SSM Health Care Corp. d/b/a SSM Health

Patients of SSM Health Care Corp. who logged into its MyChart patient portal between July 6, 2020, and Feb. 10, 2023, may qualify to claim $31.50 from a class action settlement.

SSM Health Care Corp. agreed to settle a class action lawsuit alleging the company disclosed confidential personally identifiable information and/or protected health information to third-party technologies without patient consent.

Who can file a claim?

Class members must meet all of the following criteria:

They are or were a natural person and patient of SSM Health Care Corp. (doing business as SSM Health).
They logged into the SSM Health MyChart patient portal at any time between July 6, 2020, and Feb. 10, 2023.

This includes patients of SSM Health affiliate hospitals that use SSM Health’s Epic electronic health record system even if they are not direct SSM Health patients as long as they accessed their medical records through the SSM Health MyChart portal.

How much can class members get?

Each eligible class member who submits a valid claim form can receive a cash payment of $31.50. In addition, all class members will automatically receive a code to enroll in the Cy Ex Privacy Shield Pro product, which provides additional privacy protection services.

How to claim a lass action rebate

Class members can file a claim online or download, print, complete and mail the PDF claim form to the settlement administrator.

Settlement administrator's mailing address: SSM Settlement, c/o Settlement Administrator, PO Box 3679, Portland, OR 97208-3679

Required claim information

All class members must provide the unique ID printed on the email or postcard notice they received. Online claimants must also provide the PIN from the same notice. Those who did not receive a notice or lost theirs should contact the settlement administrator.

After submitting their claim online, class members will receive an email with a confirmation code. They should keep their confirmation email and refer to their confirmation code if they have any questions.

Payout options

Venmo
PayPal
Zelle
Paper check (default option)

Checks will expire 180 days after issuance.

Settlement fund breakdown

The settlement fund includes:

Settlement administration costs: To be determined
Attorneys' fees and costs: Up to $10,500,000
Service awards to class representatives: Up to $2,500 each ($7,500 total)
Payments to eligible class members: The remainder of the fund

Important dates

Deadline to exclude yourself: Oct. 27, 2025
Final approval hearing: Nov. 21, 2025
Deadline to file a claim: Nov. 25, 2025

When is the SSM Health data settlement payout date?

The settlement administrator will issue payments approximately 30 days after it processes claims.

Why is there a class action settlement?

The class action lawsuit alleged SSM Health Care Corp. disclosed patients’ confidential personally identifiable information and/or protected health information to third-party technologies without patient consent. The plaintiffs claimed tracking technologies on the MyChart portal disclosed information, such as patient status, physicians, medical treatments, hospitals visited and personal identities to third-party vendors.

SSM Health denies these allegations. The parties agreed to settle to avoid the costs, risks and uncertainties of continued litigation.