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Consumers whom Keenan & Associates notified that their personal information may have been compromised in a data security incident that occurred Aug. 21-Aug. 27, 2023, may qualify to claim up to $10,000 or a pro rata cash payment from a class action settlement.
Keenan & Associates agreed to pay $14 million to settle a class action lawsuit alleging negligence and related claims related to the breach, which exposed sensitive personal and health information of its customers.
Who can file a Keenan & Associates claim?
Class members must have received a notification from Keenan & Associates stating their personally identifying information was or may have been affected by the data security incident that occurred between Aug. 21, 2023, and Aug. 27, 2023.
The compromised information may include:
- Names
- Dates of birth
- Social Security numbers
- Passport numbers
- Driver’s license numbers
- Health insurance information
- Medical information
The settlement administrator identified class members and sent notices directly to them.
How much can class members get?
- Documented loss payment: Up to $10,000 for documented out-of-pocket losses most likely related to the data breach
- Pro rata cash fund payment: Estimated at $226-$227 for California residents and $113-$114 for others depending on the number of valid claims submitted and and the total amount remaining in the settlement fund after other expenses. The settlement uses a calculation that gives California residents double the payment amount of non-California residents.
- Credit monitoring and insurance services: Three years of credit monitoring and up to $1 million in identity theft insurance
If the total claims for documented losses and credit monitoring exceed the available settlement funds, the settlement administrator may reduce payments proportionally.
How to claim a class action payment
Class members can submit the online claim form or download, print and complete a PDF claim form to mail to the settlement administrator. The claim deadline is Oct. 30, 2025.
Settlement administrator's mailing address: Heath v. Keenan & Associates, c/o CPT Group Inc., 50 Corporate Park, Irvine, CA 92606
Is proof or documentation required to submit a claim?
- For documented loss payments, class members must submit reasonable documentation, such as receipts, account statements, invoices or other proof of out-of-pocket expenses related to the breach.
- For the pro rata cash payment or credit monitoring, class members do not need to submit documentation.
Payout options
- PayPal
- Venmo
- Direct deposit
- Virtual prepaid card
- Paper check
$14 million settlement fund breakdown
The $14,000,000 settlement fund covers:
- Settlement administration costs: $500,000
- Attorneys' fees and costs: Up to $4,975,000
- Service awards to class representatives: $2,000 each
- Credit monitoring: Credit monitoring and insurance services for three years valued at $15.06 per class member
- Payments to eligible class members: The remainder of the fund
If money remains after all claims are paid, the settlement administrator will make additional pro rata payments to claimants who cashed their first check provided the average payment is at least $3. If not, it will donate the remaining funds to a nonprofit.
Important dates
- Deadline to opt out: Oct. 15, 2025
- Deadline to file a claim: Oct. 30, 2025
- Final fairness hearing: Nov. 14, 2025
When is the Keenan & Associates data breach settlement payout date?
The settlement administrator will make payments approximately 46 days after the court grants final approval of the settlement and reviews all appeals.
Why did this class action settlement happen?
The class action lawsuit alleged Keenan & Associates failed to adequately protect personal and health information, resulting in a data breach that caused potential harm and expenses for affected individuals.
Keenan & Associates denies wrongdoing but agreed to settle to avoid the risks and costs of further litigation.
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