Bosch Home Appliances $2M Settlement for Defective Microwave/Oven Control Panels

Will Gendron
Editor in Chief
Published
June 17, 2024 11:56 AM
Updated
July 24, 2024
Bosch Home Appliances $2M Settlement for Defective Microwave/Oven Control Panels
Settlement Open for Claims
Award:
$400
Deadline:
September 3, 2024
SUBMIT CLAIM

BSH Home Appliances Corporation has agreed to pay $2,000,000 to settle a class action lawsuit for alleged defects in their microwave/oven combination appliances equipped with vacuum fluorescent display (VFD) control panels. This settlement aims to compensate consumers who experienced issues with the VFD control panels, which allegedly fade, dim, become unreadable, and/or fail altogether.

Who Benefits?: All persons in the United States and its territories who either (a) purchased a new Class Product, (b) acquired a new Class Product as part of the purchase or remodel of a home, or (c) received a new Class Product as a gift, from a donor meeting those requirements, a new Class Product not used by the donor or by anyone else after the donor purchased the Class Product and before the donor gave the Class Product to the Settlement Class Member, during the Class Period.

How much can I get?: Settlement Class Members may receive up to $400.00 for out-of-pocket costs related to a Past Display Failure and/or an extended service plan benefit of three (3) years from the date of purchase.

Can I Claim an Award?

To be eligible for the settlement, you must be a resident of the United States or its territories who purchased, received as a gift, or acquired as part of the purchase or remodeling of a home, a new Class Product. The Class Products include Bosch-manufactured microwave/oven combination products with Model Numbers HBL5751UC, HBL8751UC, HBLP751UC, HMC80151UC, HMC80251UC, and HMC87151UC.

Class Members are divided into different tiers based on when the Display Failure occurred:

  • Tier 1(a): For those who experienced a Display Failure on or before March 7, 2024, they may qualify for reimbursement up to $400.00 for out-of-pocket costs.
  • Tier 1(b): For those who experienced a Display Failure on or before March 7, 2024, they may qualify for an extended service plan benefit of three (3) years.
  • Tier 2: For those who experienced a Display Failure after March 7, 2024, they may qualify for an extended service plan benefit of three (3) years.

Important Dates

  • Final Approval Hearing: June 13, 2024 (final approval was granted)
  • Deadlines to File a Claim
    • Tier 1(a): September 3, 2024
    • Tier 1(b) and Tier 2: February 12, 2025

How Much Can I Claim?

Settlement Class Members can claim the following benefits:

  • Tier 1(a): Reimbursement of sufficiently documented out-of-pocket costs up to $400.00 with proof that such out-of-pocket costs related to the Past Display Failure.
  • Tier 1(b): An extended service plan benefit of three (3) years from the date of purchase, wherein Bosch would replace any VFD control panel that experienced a Display Failure.
  • Tier 2: Settlement Class Members with a Future Display Failure are entitled to an extended service plan benefit of three (3) years from the date of purchase, wherein Bosch would replace any VFD control panel that experienced a Display Failure.

Which Microwave/Oven Models are Covered?

The settlement covers specific Bosch-manufactured microwave/oven combination products with the following Model Numbers:

  • HBL5751UC
  • HBL8751UC
  • HBLP751UC
  • HMC80151UC
  • HMC80251UC
  • HMC87151UC

Is Proof Required to Claim the Reward?

Yes, proof is required to claim the reward. Claimants must provide sufficient documentary Proof of Ownership and Proof of Display Failure.

  • Proof of Ownership: A valid Class Product model number and serial number combination, together with documentary proof showing that the Settlement Class Member either purchased a new Class Product, or acquired a Class Product as part of the purchase or remodel of a home, or received as a gift, from a donor meeting those requirements, a new Class Product not used by the donor or by anyone else after the donor purchased the Class Product and before the donor gave the Class Product to the Settlement Class Member.
  • Proof of Display Failure: Sufficient documentary proof that the claimant actually experienced a Display Failure, including but not limited to, photographs, communications with Bosch describing the Display Failure, service tickets, service estimates, service invoices, technician affidavits, and service receipts.
  • Proof of Paid Qualifying Repair or Replacement: Sufficient documentary proof that the Settlement Class Member paid an out-of-pocket amount associated with the Display Failure, including receipts, checks, credit card statements, or service receipts.

How to Claim Your Award

To claim your award, you must complete and submit a Claim Form, including required documentation, either online or via U.S. Mail by the specified deadlines. You can submit your claim online at .

If you prefer to mail your claim, send it to Bosch Microwave/Oven Settlement, c/o CPT Group, Inc., 50 Corporate Park, Irvine, CA 92606. Ensure you provide all necessary documentation to support your claim.

$2,000,000 Settlement Fund

The settlement amount is $2,000,000, which will be used to reimburse Class Members for out-of-pocket costs and provide extended service plan benefits. The Settlement Fund will also cover Service Awards to the Class Representatives, Notice and Administration costs, and Attorney’s Fees to Class Counsel.

If the total amount of refund claims exceeds the funds available to the Class, the amount paid on each claim will be reduced pro-rata.

Why is There a Class Action Settlement?

The class action lawsuit was initiated because the Plaintiffs alleged that the Bosch-manufactured microwave/oven combination products were equipped with defective VFD control panels. These control panels allegedly fade, dim, become unreadable, and/or fail altogether.

The Court did not decide which side was right or whether the Class Products are defective. Instead, both sides agreed to the Settlement to avoid the costs and risks of further litigation and to provide benefits to Class Members. The Settlement does not mean that the Court found that Defendant broke any laws or did anything wrong. The Class Representatives and the lawyers representing them believe that the Settlement is in the best interests of all Class Members.

Notice Letter

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Status
Open for Claims
Settlement Amount
$2,000,000
Award
$400
Is Proof Required?
Proof Required
Proof Required
Days Remaining to file Claim
41
Claim Deadline
September 3, 2024
Fairness Hearing
Final Approval Hearing
June 13, 2024
Case Number
2:23-cv-00543-RAJ
Case Title
Peterson et al. v. BSH Home Appliances Corporation
State
Court
Jurisdiction
Claims Administrator
CPT Group, Inc. 50 Corporate Park Irvine, CA 92606 1-888-919-4128 BSH-VFDsettlement@cptgroup.com
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