UBS Data Breach

Will Gendron
Mar 27, 2024 3:23 PM
Affected by the UBS Financial Services Inc data breach? Important customer information including account numbers, contact details, social security numbers (masked), names, and dates of birth were exposed. Learn what steps to take to protect your data.
UBS Data Breach

Understanding the UBS Financial Services Inc Data Breach

UBS Financial Services Inc, a prominent entity in the financial services industry, recently experienced a security breach on February 7, 2024. This incident has led to the exposure of sensitive customer information, which is understandably troubling for those affected. UBS is a global firm that provides a wide range of services including wealth management, investment banking, and asset management. For more information about the company, you can visit their website here.

The types of consumer information exposed in the breach include:

  • Account numbers
  • Contact details (email and home addresses)
  • Social security numbers (in masked form)
  • Names
  • Dates of birth

If you are a client of UBS Financial Services Inc, it is crucial to understand the implications of this breach and the steps you should take to protect your personal information.

In response to the incident, UBS has implemented several security measures:

  • A E99 FBO security flag has been maintained on accounts
  • Affected account numbers have been changed
  • Online Services business accounts have been locked

UBS has also extended an offer for identity protection services, despite social security numbers not being fully disclosed in the breach. This is a proactive step to help safeguard clients' personal information and financial assets.

For those in Massachusetts, the breach was disclosed to the state's Attorney General's office. You can find the full disclosure on the Massachusetts Attorney General's website.

Next Steps for Affected Consumers

  1. Review the Notice to Consumers provided by UBS, which outlines the breach and the measures taken.
  2. Consider placing a fraud alert or a free security freeze on your credit files.
  3. Regularly monitor your financial accounts and credit reports for any unusual activity or unauthorized transactions.
  4. Take advantage of the identity protection services offered by UBS to monitor potential privacy threats.
  5. Be vigilant in your personal cybersecurity practices, such as using strong passwords and securing your online accounts.

Additional Resources and Contacts

For further guidance on identity theft and fraud prevention, you can explore the following resources:

If you have any questions or concerns, UBS encourages you to reach out to their Data Protection Office at DPO— or contact Lili M. Trudeau, the Supervisory Officer, directly at 617-439-8517 or


It's important to stay informed and take action if you believe your data may have been compromised in the UBS data breach. By following the recommended steps and utilizing the resources provided, you can help protect your identity and financial well-being. Remember, staying proactive and vigilant is key in the digital age where data breaches, unfortunately, have become all too common.

Affected by the data breach?

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Consumer Notice

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