HopeHealth Data Breach Exposes Social Security Numbers

On March 20, 2025, HopeHealth Inc. discovered suspicious activity within its network environment. The organization immediately launched an investigation with the help of legal counsel and third-party forensic specialists.

Their investigation determined that an unauthorized individual had accessed and potentially copied sensitive data from HopeHealth’s systems between March 19 and March 20, 2025. After a comprehensive review of the affected data, HopeHealth finalized its analysis on July 2, 2025.

According to the notice filed with the South Carolina Attorney General, the breach impacted 1,625 individuals in South Carolina. The exposed information includes names, addresses, Social Security numbers, dates of birth, medical information, health insurance information, financial account information, driver’s license numbers, passport numbers and credit card information.

The severity of this breach is significant due to the sensitive nature of the information accessed, including Social Security numbers and medical data. The breach was the result of unauthorized access by an individual outside the organization, though there is no indication at this time of who was responsible or how the initial intrusion was accomplished.

HopeHealth's response

HopeHealth acted quickly upon discovering the suspicious activity, engaging cybersecurity experts and legal counsel to investigate and contain the incident. After confirming the scope of the breach, the organization began notifying affected individuals and regulatory authorities.

To help those affected, HopeHealth is offering complimentary credit monitoring, credit reports and credit score services for twelve months through Cyberscout, a TransUnion company specializing in fraud assistance and remediation services. These services include alerts for any changes to a person’s credit file and proactive fraud assistance. Affected individuals are encouraged to enroll in these services within 90 days of receiving their notification letter.

Additionally, HopeHealth recommends that individuals remain vigilant by monitoring account statements and credit reports for suspicious activity. They suggest contacting financial institutions and credit bureaus to consider placing a fraud alert or security freeze on credit files. The organization has provided detailed instructions and resources for these steps in their consumer notice.

Anyone with questions or concerns can contact the dedicated support line at 833-367-3716, Monday to Friday from 8 a.m. to 8 p.m. EST.

More information about HopeHealth can be found on the HopeHealth website.