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Consumers whose private information was compromised in the February 2024 Prudential Financial data breach may qualify a cash pament from a class action settlement.
Prudential Financial Inc. agreed to pay $4.75 million to resolve a class action lawsuit alleging it failed to adequately protect sensitive personal information, resulting in a February 2024 cyberattack.
The affected information includes:
- Names
- Dates of birth
- Account numbers
- Social Security numbers
- Driver’s license numbers
- Addresses
- Phone numbers
- Email addresses
Who can file a Prudential Financial claim?
The class includes all individuals in the United States whose private information was compromised in the February 2024 Prudential Financial data breach.
If consumers received a notice from the settlement administrator, Prudential’s records indicate they are a class member.
How much is the data breach payout?
- Documented out-of-pocket losses: Up to $5,000 for actual, documented expenses resulting from the data breach. These expenses must have occurred between Feb. 4, 2024, and Oct. 3, 2025, and include fees for credit reports or monitoring, costs to replace IDs and charges related to identity theft or fraud.
- Social Security number/tax identification number impact payments: Class members whose Social Security number or tax identification number was exposed in the breach can claim a payment estimated between $200-$599.
- CCPA payments (California residents only): Class members who lived in California and had certain types of sensitive information exposed (such as a driver’s license, passport, credit/debit card or health information) may claim a payment estimated between $100-$599.
- Pro rata cash payments: Those who do not qualify for the above benefits can still claim a pro rata cash payment. The amount will depend on the number and type of claims filed and the funds remaining after other payments and costs.
How to claim a class action rebate
Class members can file a claim online or download, print and complete a PDF claim form to mail or email to the settlement administrator. All claims must be submitted online, postmarked or emailed by Oct. 3, 2025.
Settlement administrator's contact information: Prudential Data Incident Settlement, c/o Settlement Administrator, P.O. Box 25226, Santa Ana, CA 92799, info@prudentialfinancialdatabreach.com, 833-360-6875.
What documentation is required to submit a claim?
- For documented out-of-pocket losses, claimants must provide receipts or other documentation showing their expenses. Self-written notes are not sufficient alone.
- No documentation is required for Social Security number/tax identification number impact payments, CCPA payments and pro rata cash payments.
Payout options
- PayPal (online claims only)
- Venmo (online claims only)
- Zelle (online claims only)
- Paper check
$4.75 million cybersecurity settlement fund breakdown
The $4,750,000 settlement fund covers:
- Settlement administration costs: To be determined
- Attorneys’ fees and expenses: $1,586,750
- Service awards to class representatives: $2,000 each
- Payments to eligible class members: The remainder of the fund
Important dates
- Opt-out deadline: Sept. 3, 2025
- Claim deadline: Oct. 3, 2025
- Final approval hearing: Oct. 22, 2025,
When is the Prudential Financial data breach settlement payout date?
Payments will be distributed after the court grants final approval of the settlement and any appeals are resolved.
Why is there a class action settlement?
The class action lawsuit alleged Prudential Financial failed to adequately protect personal information, leading to a targeted cyberattack in February 2024. The plaintiffs claimed threat actors accessed private data without authorization.
Prudential denies any wrongdoing, but both sides agreed to settle to avoid the costs, disruptions and uncertainties of further litigation and to provide compensation to affected individuals.
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