
Consumers whose personal information was potentially compromised in the July 2024 Community Care Alliance data breach may qualify to claim up to $5,000 from a class action settlement.
Community Care Alliance agreed to pay $1.09 million to settle a class action lawsuit alleging negligence, breach of implied contract and unjust enrichment following a ransomware attack that exposed sensitive personal data.
Who is eligible for a Community Care Alliance payout?
Class members include all individuals whose personal information was potentially compromised in the Community Care Alliance data incident that occurred on or about July 29, 2024.
Those who received a notice about the breach are most likely eligible.
Personal information that may have been exposed includes:
- Names
- Social Security numbers
- Customer data
- Addresses
- Phone numbers
- Credit card details
How much is the data breach payout?
- Reimbursement for documented monetary losses: Up to $5,000 per person for documented out-of-pocket losses related to the data incident. These include:
- Out-of-pocket credit monitoring costs incurred on or after July 29, 2024
- Unreimbursed losses from fraud or identity theft
- Unreimbursed bank fees, postage or gasoline for local travel
- Any other documented, unreimbursed out-of-pocket losses reasonably related to the breach
- Pro rata cash payment: An estimated $100 cash payment subject to adjustment based on the number of valid claims and remaining funds after other expenses. The final amount may be higher or lower depending on total claims.
- Credit monitoring and identity theft restoration services: Two years of free three-bureau credit monitoring, dark web monitoring, up to $1,000,000 in identity theft insurance and fully managed identity recovery services.
Class members may claim one or more of these benefits.
How to claim a class action rebate
Class members can submit the online claim form or download, print, complete and mail the PDF claim form to the settlement administrator. Class members must submit a valid claim by Oct. 1, 2025.
Settlement administrator's mailing address: CCA Data Incident Claims Administrator, P.O. Box 5125, Baton Rouge, LA 70821
Are proof and documentation required to submit a claim?
All class members must provide the settlement claim ID located on the postcard notice they received in the mail. Those who cannot locate their settlement claim ID or postcard notice, should email info@CCADataSettlement.com for assistance.
For out-of-pocket loss claims, class members must submit documentation, such as receipts, bank statements or other evidence of expenses related to the data breach.
Payout options
- Venmo
- Zelle
- Paper check
$1.09 million cybersecurity settlement fund breakdown
The $1,090,000 settlement fund includes:
- Settlement administration costs: To be determined
- Attorneys' fees: Up to $363,333.33
- Attorneys' expenses: To be determined
- Service award to class representative: $2,500
- Credit monitoring costs: To be determined
- Payments to eligible class members: The remainder of the fund
Important dates
- Opt-out deadline: Sept. 2, 2025
- Claim deadline: Oct. 1, 2025
- Final approval hearing: Oct. 8, 2025
When is the Community Care Alliance settlement payout date?
Payments for valid claims will be issued approximately 60 days after the court grants final approval and any appeals are resolved. Activation codes for credit monitoring benefits will be distributed approximately 30 days after the court grants final approval and any appeals are resolved.
Why is there a class action settlement?
The class action lawsuit alleged Community Care Alliance experienced a ransomware attack in July 2024 in which hackers accessed files containing unencrypted personal information. The plaintiff claimed Community Care Alliance failed to adequately protect this data, resulting in potential harm to affected individuals.
Community Care Alliance denies any wrongdoing but agreed to settle to avoid the cost and uncertainty of litigation.
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