Precision Tune Auto Care Data Breach

Understanding the Precision Tune Auto Care Data Breach

Precision Tune Auto Care, Inc. (“PTAC”), a prominent player in the automotive industry known for its comprehensive car maintenance and repair services, recently fell victim to a cybersecurity incident. On January 8, 2024, PTAC detected unusual activity within its network, prompting immediate action to contain the situation and an extensive investigation with the aid of a specialized cybersecurity firm. Law enforcement was notified and is actively involved in the ongoing investigation.

The unauthorized network access occurred on January 7, 2024, leading to the compromise of files that contained sensitive consumer information. Upon thorough review, it was determined on February 12, 2024, that the exposed data included the names, addresses, and Social Security numbers of 15,633 individuals nationwide, with 14 of those being residents of Maine.

PTAC has taken responsibility for the breach and has been proactive in notifying affected consumers. On March 13, 2024, the company began dispatching written notifications to those impacted, in compliance with state laws such as the one in Maine. Consumers were informed of the breach and the steps PTAC is taking to mitigate the situation, including offering two years of complimentary credit monitoring and identity theft protection services.

For further details, you can view the full disclosure on the Maine Attorney General's website.

In response to the breach, PTAC has committed to enhancing its security measures to prevent future incidents. The company also established a dedicated call center to address any concerns and provide more information to those affected.

If you are among the affected individuals, it is crucial to remain vigilant by monitoring your financial statements and credit reports for any unusual activity. PTAC has provided detailed instructions on how to activate the credit monitoring services and additional steps you can take to protect your identity.

For more information and assistance, you can reach PTAC at their toll-free number: 866-317-7301, available Monday through Friday from 9:00 a.m. to 9:00 p.m. Eastern Standard Time.

It's also advisable to review your rights under the Fair Credit Reporting Act, which promotes the accuracy and privacy of your information in consumer reporting agency files. You are entitled to free credit reports from each of the three nationwide credit reporting companies once every 12 months. Visit AnnualCreditReport.com or call 1-877-322-8228 to order your free credit report.

In the event of suspected identity theft, immediately contact the Federal Trade Commission and/or your state's Attorney General's office. You can also place fraud alerts or credit freezes on your credit reports to make it more difficult for identity thieves to open new accounts in your name.

Precision Tune Auto Care is taking this matter seriously and is working diligently to address the breach and support those affected. For more information about PTAC and their services, you can visit their official website.