Oxford Life Insurance Company Discloses Data Breach Affecting Customers Nationwide

On April 18, 2025, Oxford Life Insurance Company discovered a data breach that exposed sensitive personal information belonging to some of its customers. According to disclosures filed with both the Maine and Massachusetts Attorneys General, the breach involved the unauthorized access of data containing personally identifiable information (PII).

The types of information exposed included Social Security numbers, financial account details, and driver’s license numbers. At this time, there is no indication that protected health information (PHI) was involved.

The breach affected a total of 30 individuals in Maine and 300 individuals in Massachusetts. The total number of affected individuals across the United States has not yet been reported. Oxford Life Insurance Company notified consumers of the incident by written notice on May 13, 2025. The company provided formal disclosures to the Maine Attorney General and the Massachusetts Attorney General on May 14, 2025.

While the specific method of the breach and details about how the unauthorized access occurred have not been disclosed, the nature of the information involved makes this a serious incident. The exposure of Social Security numbers and financial account information, in particular, can increase the risk of identity theft and financial fraud for those affected.

Oxford Life Insurance Company's response

After discovering the breach, Oxford Life Insurance Company took steps to secure its systems and prevent further unauthorized access. The company has implemented additional safeguards and technical security measures to better protect and monitor its data infrastructure.

To assist those affected, Oxford Life is offering a complimentary two-year membership to Experian IdentityWorksSM. This service provides credit monitoring, identity restoration support, and up to $1 million in identity theft insurance. Affected individuals can enroll in this service using the instructions provided in their notification letter. Additionally, the company encourages all impacted customers to remain vigilant by regularly reviewing account statements and credit reports for any signs of unauthorized activity.

If you received a notification from Oxford Life Insurance Company, it is important to take advantage of the free credit monitoring service and consider placing a fraud alert or security freeze on your credit file. Further guidance and contact details for the credit bureaus and the Federal Trade Commission are included in the notification letter and can help you take additional steps to protect your personal information.

More information can be found on the Oxford Life Insurance Company website.