Opus Match Data Breach: Personal Info Accessed on Nov 11

What Happened?

On November 11, 2023, MyLong IO, Inc., operating as Opus Match, detected suspicious activities within their system. The company swiftly initiated an investigation to ascertain the nature and extent of the unusual activities. It was discovered that an unauthorized individual had gained access to their systems on the same day. A comprehensive review of the impacted files was conducted to identify individuals whose information might have been compromised. This review confirmed that certain files containing personal information, including names and other sensitive data, were accessed during the breach.

Types of Information Exposed

The unauthorized access resulted in exposure of personal information, specifically names among other data elements. It is important to note that, as of now, there is no evidence to suggest that this exposed information has been misused in any fraudulent activities.

Company's Response and Measures Taken

Upon discovery, MyLong IO, Inc. took immediate steps to secure their systems and mitigate any potential impact. The incident was reported to federal law enforcement and relevant state regulators, including the office of the Attorney General in Massachusetts. The company has also been actively working to enhance their security measures and review existing policies to prevent future occurrences.

In response to this incident, MyLong IO, Inc. is offering affected individuals complimentary credit monitoring and identity theft restoration services through Experian for a period of [(CM)] months. These services include:

• Credit monitoring: Actively monitors your Experian credit file for indicators of potential fraud.
• Identity Restoration: Assistance is available to help resolve issues of identity theft or fraud.
• Up to $1 million in Identity Theft Insurance: This provides coverage for certain costs and unauthorized electronic fund transfers.

Steps You Can Take

1. Monitor Your Accounts: Regularly review your financial statements and monitor your credit reports. Under U.S. law, you are entitled to one free credit report annually from each of the three major credit bureaus. You can request your free credit report through AnnualCreditReport.com.
2. Enroll in Provided Services: Make sure to enroll in the complimentary services offered by Experian by visiting Experian IdentityWorks and using the provided activation code. Enrollment must be completed by June 30, 2024.
3. Place a Fraud Alert or Credit Freeze: Consider placing a fraud alert or a credit freeze on your credit reports. This can make it harder for identity thieves to open accounts in your name. Contact each of the three major credit bureaus to place a fraud alert or credit freeze:
1. Equifax
2. Experian
3. TransUnion

Additional Resources and Contacts

If you have further questions or need assistance, you can contact Opus Match’s dedicated assistance line at 833-918-1112. For more detailed information about the breach and the company's response, you can view the full disclosure on the Massachusetts Attorney General's website.

By taking these steps, you can help protect your personal information and respond effectively to potential signs of fraud.