Farmer Brothers Data Breach Affects 14k People: SSNs Exposed

On March 14, 2025, Farmer Brothers Company discovered signs of unauthorized access to its systems, prompting an immediate and thorough investigation. The company determined that an unknown actor had gained access to certain archived files and folders between March 6 and March 14. As a result, sensitive personal information was potentially exposed, including names, Social Security numbers and driver’s license numbers.

Farmer Brothers completed a detailed review of the compromised files to identify affected individuals and to gather missing address information. The company notified consumers in writing on Sept. 9, 2025.

The breach affected a total of 14,460 individuals in the United States, with nine residents in Maine impacted, according to the Maine Attorney General’s data breach notification. Further disclosures were filed on September 10, 2025. According to the notice to the Washington Attorney General, 1,573 people have been affected in the state. 186 people in Montana have bene affected according to the Montana Attorney General notice.

The cybersecurity incident was also reported to several other state authorities including the California, Texas, Vermont, Massachusetts and New Hampshire Attorney Generals' offices. Additional impacted individuals includes 3,453 Texans, 53 in Massachusetts and 14 New Hampshire residents.

Farmer Brothers' response

In response to the breach, Farmer Brothers acted quickly to secure its systems and launched an extensive investigation with the support of federal law enforcement. The company reviewed its existing policies and implemented additional administrative safeguards to strengthen information security.

For those affected, Farmer Brothers is offering twelve months of complimentary credit monitoring and identity restoration services through TransUnion. Impacted individuals are encouraged to enroll in these services, as they are not automatically enrolled. The company has also provided detailed guidance on protecting against identity theft and fraud, including instructions for placing fraud alerts or credit freezes and obtaining free credit reports.

Affected individuals should remain vigilant by monitoring account statements and credit reports for suspicious activity. Farmer Brothers has provided a dedicated call center, managed by CyberScout, to assist with questions and enrollment in credit monitoring services.