Serviceaide $1.8M Data Breach Class Action Settlement

Current and former Catholic Health patients in the United States who received notice that the Serviceaide data breach that occurred between Sept. 19, 2024, and Nov. 5, 2024, affected their private information may qualify to submit a claim for up to $5,000 from a class action settlement. The incident compromised data belonging to approximately 480,000 individuals.

Serviceaide Inc. agreed to pay $1.8 million to settle a class action lawsuit alleges negligence, breach of implied contract, unjust enrichment and invasion of privacy related to a cybersecurity incident that potentially exposed the sensitive information of current and former patients of Catholic Health.

Who can file a claim for a data breach payout?

Class members are individuals residing in the United States whose private information the Serviceaide and Catholic Health data breach that occurred between Sept. 19, 2024, and Nov. 5, 2024, impacted.

How much are settlement payments?

Class members have the following benefit options:

• Cash payment A - documented losses payment: Class members can claim up to $5,000 for documented out-of-pocket expenses or financial losses due to fraud or identity theft related to the data breach. Eligible losses include:
• Bank fees, overdraft charges, late fees or declined payment fees resulting from fraud
• Fees for credit monitoring, identity theft protection services or freezing/unfreezing credit after the breach
• Professional fees paid to address identity fraud, which may include accountants', attorneys' or fraud specialists' fees
• Costs to replace IDs or documents and postage
• Fraudulent and unreimbursed charges or monetary losses traceable to the data breach

• Cash payment B - alternate cash payment: Class members who do not submit a documented losses claim can submit a claim to receive a pro rata cash payment estimated at $50. The settlement administrator will determine the final payment amount by the total number of claims filed.

How to claim a class action rebate

To receive a settlement payment, class members can file a claim online or print the PDF claim form to complete and mail to the settlement administrator.

Settlement administrator's mailing address: Nancy Balzer, et al., v. Serviceaide Inc., c/o Kroll Settlement Administration LLC, P.O. Box 5324, New York, NY 10150-5324

The claim deadline is Sept. 1, 2026.

Required proof and claim information

• Online claims require the class member ID from official settlement notice.
• Documented losses claims require supporting documentation, which may include receipts, invoices, bank or credit card statements showing unreimbursed fees or fraudulent charges, police reports and other proof of identity theft or fraud related to the data breach.

Payout options

• Electronic payment
• Paper check mailed to address provided (only option for mailed claims)

Settlement fund breakdown

The $1,800,000 settlement fund will include:

• Settlement administration costs: To be determined
• Attorneys' fees: Up to $600,000
• Attorneys' expenses: To be presented to the court for approval at a later date
• Service awards to class representatives: $2,500 each to 15 representatives ($37,500 total)
• Payments to approved claimants: Remaining settlement funds

Important dates

• Opt-out deadline: Aug. 17, 2026
• Deadline to file a claim: Sept. 1, 2026
• Final approval hearing: Sept. 16, 2026

When is the Serviceaide and Catholic Health data breach settlement payout date?

The settlement administrator will issue payments to approved claimants approximately 90 days after the court grants final approval of the settlement.

Why did this class action settlement happen?

The class action lawsuit claimed Serviceaide Inc. experienced a data breach between Sept. 19, 2024, and Nov. 5, 2024, during which unauthorized parties accessed private information of Catholic Health patients. The plaintiffs alleged negligence, breach of implied contract, unjust enrichment and invasion of privacy.

Serviceaide denied the allegations but agreed to settle to avoid the expense and uncertainty of further litigation and a possible trial.

Sources

1. Class notice
2. Settlement website FAQ page
3. Settlement agreement