.png)
Individuals who accessed the MyChart patient portal or completed a submission form on a Cone Memorial Hospital or Cone Health website between Sept. 1, 2016, and Nov. 3, 2022, may be eligible to submit a claim for a cash payment from a class action settlement. The settlement class includes 375,027 people.
The Moses H. Cone Memorial Hospital Operating Corp., d/b/a Cone Health, agreed to pay $1,765,000 to settle a class action lawsuit alleging it tracked users’ information on their websites, including the MyChart patient portal, without proper authorization.
Who can file a claim for a MyChart privacy settlement payout?
Class members are individuals who accessed the MyChart patient portal on the Cone Health website or completed a submission form on any Cone Health or Cone Memorial Hospital website any time between Sept. 1, 2016, and Nov. 3, 2022.
How much are settlement payments?
Pro rata cash payment: Class members can submit a claim to receive a pro rata cash payment from the net settlement fund. The settlement administrator will determine the final payment amount by the total number of valid claims filed.
How to claim a class action rebate
Class members can file a claim online or print the PDF claim form to complete and mail to the settlement administrator.
Settlement administrator's mailing address: Cone Health Pixel Settlement, c/o Settlement Administrator, P.O. Box 25226, Santa Ana, CA 92799
The claim deadline is Oct. 5, 2026.
Required claim information
To submit a claim online, class members must provide the login ID and PIN from the settlement notice they received.
Payout options
- PayPal
- Venmo
- Virtual Prepaid Card
- Zelle
- Paper check (only option for mailed claims)
Settlement fund breakdown
The $1,765,000 settlement fund will include:
- Settlement administration costs: To be determined
- Attorneys’ fees: Up to $613,333.33
- Attorneys' costs and expenses: Up to $25,000
- Service award to class representative: Up to $5,000
- Payments to eligible claimants: Remaining settlement funds
Important dates
- Deadline to file a claim: Oct. 5, 2026
- Opt-out deadline: Oct. 5, 2026
- Final approval hearing: Nov. 5, 2026
When is the Cone Health MyChart pixel tracking settlement payout date?
The settlement administrator will issue payments to approved claimants approximately 90 days after the court grants final approval of the settlement.
Why is there a class action settlement?
This class action lawsuit alleged Cone Health improperly tracked information of users on its website, including the MyChart patient portal, without proper authorization.
Cone Health denies any wrongdoing but agreed to settle to avoid the expense and uncertainty of ongoing litigation.
.webp)
.webp)
.webp)
.webp)
.webp)
.webp)
.webp)
.svg)