Hard Rock Stadium $14M Copa America 2024 Final Settlement

Individuals who held a valid ticket to the July 14, 2024 Copa America final match at Hard Rock Stadium, and were either denied entry or admitted but denied full access to stadium facilities or their purchased seat, may be eligible to submit a claim up to $2,000 per ticket from a class action settlement.

South Florida Stadium LLC, along with Confederación Sudamericana de Fútbol (also known as CONMEBOL), Confederation of North, Central America and Caribbean Association Football (CONCACAF), and BEST Crowd Management Inc., has agreed to pay $14 million to settle a class action lawsuit. Plaintiffs claimed that valid ticketholders were either denied entry to the stadium or, if admitted, were unable to access all stadium facilities or their specific seats during the 2024 Copa America final match, which took place at the Hard Rock Stadium in Florida .

Who is eligible for a settlement payout?

There are two groups of class members:

• Denied entry class: Individuals who purchased a valid ticket to the July 14, 2024 Copa America final at Hard Rock Stadium, and were not allowed into the stadium at any point during the game.
• Denied full access class: Individuals who purchased a valid ticket to the July 14, 2024 Copa America final at Hard Rock Stadium, and entered the stadium but could not access all stadium facilities or their specific seats as purchased.

How much is the class action settlement payment?

• Denied entry class: Class members submit to receive a pro rata cash payment of up to $2,000 per ticket, which can include up to $300 in out-of-pocket travel costs per person. Final payment amount will be determined by the total number of claims filed.
• Denied full access class: Class members can submit a claim for a pro rata cash payment of $100 per ticket. Final payment amount will be determined by the total number of claims filed.

How to claim a class action rebate.

Only one claim form per household is allowed. All eligible individuals in each household must be listed on the form and each person must sign the claim form.

To receive a settlement payment, class members can file a claim online or download and print the PDF claim form.docx) and mailing it to the settlement administrator.

Settlement administrator's mailing address: Copa America Settlement c/o Settlement Administrator 1650 Arch St., Suite 2210 Philadelphia, PA 19103

The claim deadline is Aug. 11, 2026.

Required proof and claim information

• Notice ID and Confirmation Code from settlement notice required to submit a claim online.
• All class members must include section number, seat number and entry gate for each purchased ticket.
• Denied entry claims required the following:
• Class members must provide valid proof of purchase for each ticket claimed. This may include proof of payment, payment receipt or invoice and correspondence if the ticket was purchased with cash.
• Class members must also provide proof that they were denied entry to the stadium. Claimants can submit a time-stamped photograph or video taken outside of the Hard Rock stadium during the game that shows the class member's face. Underage individuals may be redacted from the photo.
• Class members that do not have a time-stamped photo must submit a copy of a valid government-issued ID. Class members can redact information, other than their picture and full name on the ID.
• Class members submitting a claim for travel costs must provide supporting documentation, which may include receipts and invoices showing paid transportation and hotel costs incurred for one 24-hour period between 8:00 PM EST July 13, 2024 and 8:00 PM EST July 15, 2024.

• Denied full access claims require valid proof of ticket purchase, which may include proof of payment, payment receipt or invoice and correspondence if the ticket was purchased with cash.

Payout options

• ACH
• PayPal
• Venmo
• Zelle
• Paper check mailed to the address provided

$14 million Hard Rock stadium settlement fund

The $14,000,000 settlement fund includes:

• Settlement administration costs: To be determined
• Attorneys' fees: Up to $3,500,000
• Service awards to named plaintiffs: $5,000 each
• Payments to approved claimants: Remaining settlement funds

Important dates

• Deadline to file a claim: Aug. 11, 2026
• Opt out deadline: March 25, 2026
• Fairness hearing: May 13, 2026

When is the Copa America final match settlement payout date?

Payments will be issued approximately 180 days after the court grants final approval of the settlement.

Why was there a class action settlement?

The class action lawsuit alleged that the defendants' negligence resulted in valid ticketholders being denied entry to the stadium or, if admitted, being denied full access to stadium facilities or their purchased seats during the 2024 Copa America final match.

The defendants deny any wrongdoing but agreed to settle to avoid the cost and uncertainty of further litigation, and a possible trial.

Sources

1. Official class notice
2. Settlement website FAQ page
3. Settlement claim form.docx)
4. Settlement agreement