No Proof: CVS Eye Drop $1M Class Action Settlement

Consumers who purchased certain CVS-branded eye drop products in the United States between Oct. 1, 2021, and Oct. 25, 2023, may qualify to submit a claim in a class action settlement.

CVS Pharmacy Inc. agreed to pay $1,000,000 to resolve a class action lawsuit claiming the company recalled specific CVS store-brand over-the-counter eye drop products after the U.S. Food and Drug Administration found unsanitary conditions at a manufacturing facility in India.

Who is eligible for a CVS eye drop payout?

To qualify for payment, consumers must have purchased one or more of the following CVS store-brand eye drop products either in-store or online in the United States between Oct. 1, 2021, and Oct. 25, 2023:

• CVS Store Brand Lubricant Eye Drops 15 mL (Single Pack)
• CVS Store Brand Lubricant Eye Drops 15 mL (Twin Pack)
• CVS Store Brand Lubricant Gel Drops 15 mL (Single Pack)
• CVS Store Brand Lubricant Gel Drops 15 mL (Twin Pack)
• CVS Store Brand Multi Action Relief Drops 15 mL
• CVS Store Brand Mild Moderate Lubricating Eye Drops 15 mL
• CVS Store Brand Lubricant Gel Drops 10 mL
• CVS Store Brand Lubricant Eye Drops 10 mL (Single Pack)
• CVS Store Brand Lubricant Eye Drops 10 mL (Twin Pack)

How much is the no-proof payout?

Without proof of purchase: Eligible class members can claim up to three units of the above products to receive a pro rata share of the settlement fund based on the approximate retail price and time-discount rate for each product.

With proof of purchase: Eligible class members can claim the actual amount paid for each eligible product purchased (no maximum) during the class period multiplied by a time-discount rate.

How to claim a CVS class action rebate

To receive a settlement payment, class members must file a claim online or download and print a PDF claim form to complete and mail to the settlement administrator. The deadline to submit a claim is July 11,2025.

Settlement administrator's mailing address: CVS Settlement Administrator, CVS Eye Drop Settlement, P.O. Box 173021, Milwaukee, WI 53217

Required proof and information

• All claimants must provide proof of valid identification. This includes a photograph or scan of a government-issued ID, such as an unexpired driver’s license or passport.
• For a proof-of-purchase claim, eligible class members must submit receipts, invoices or ExtraCare records showing the full amount paid for each product.

Payout options

• Paper check mailed to the provided address
• Electronic payment

$1 million no-proof CVS eye drop settlement fund breakdown

The $1,000,000 settlement fund covers:

• Settlement administration costs: To be determined and subject to court approval
• Attorneys' fees and costs: Up to $300,000
• Service award to the plaintiff: Up to $5,000
• Payments to approved claimants: The remainder of the fund after the above deductions

Important dates

• Deadline to File a Claim: July 11, 2025
• Deadline For Exclusion: July 11, 2025
• Final Approval Hearing: Aug. 18, 2025

When is the CVS class action settlement payout date?

Payments to class members will be made approximately 90 days after the court grants final approval and any claim disputes are resolved.

Why was there an eye drop class action lawsuit?

The class action lawsuit alleged CVS recalled certain store-brand eye drop products after the FDA found unsanitary conditions at a manufacturing facility in India. The plaintiffs claim these conditions could have affected product safety.

CVS denies all allegations of wrongdoing or product defect but agreed to settle to avoid the expense of continuing litigation and a possible trial.

Sources

1. Class Notice
2. Settlement Website FAQ
3. Claim Form