ATG Tickets $997,380 Online Ticket Fee Settlement

ATG Tickets US LLC

Consumers who paid an order processing fee when purchasing tickets online through the Kings Theatre, Hudson Theatre or Lyric Theatre websites may qualify to claim a cash payment from a class action settlement.

ATG Tickets US LLC agreed to pay up to $997,380 to resolve a class action lawsuit alleging it failed to timely disclose order processing fees for online ticket purchases, potentially violating New York Arts and Cultural Affairs Law § 25.07(4).

Who can file an order processing fee claim?

Class members must have paid an order processing fee when purchasing tickets online through one or more of the following websites during the specified periods:

Kings Theatre website (https://www.kingstheatre.com):

For seated tickets: Purchases made from March 27, 2023, through March 12, 2024
For general admission pit tickets: Purchases made from March 27, 2023, through March 27, 2024

Hudson Theatre website (https://www.thehudsonbroadway.com):

Purchases made from Aug. 29, 2022, through March 12, 2024

Lyric Theatre website (https://www.lyricbroadway.com):

Purchases made from Aug. 29, 2022, through March 12, 2024

If a class member made qualifying purchases on more than one eligible website, they may claim for each applicable theater and receive the corresponding payment for each.

How much can class members get?

Eligible class members who submit a valid and timely claim form can receive a one-time cash payment for each theatre where they paid an order processing fee during the relevant period. The award amounts are:

Kings Theatre: $5
Hudson Theatre: $3
Lyric Theatre: $3

If a class member paid order processing fees on all three websites, they could receive a total of $11.50.

If the total of all valid claims and expenses exceeds $997,380, payments may be reduced proportionally.

How to claim a class action rebate

Class members can submit an online claim form or download, print and complete the PDF claim form then mail it to the settlement administrator. The deadline is Nov. 24, 2025.

Settlement administrator's mailing address: ATG Tickets Fee Settlement Administrator, 1650 Arch St., Suite 2210, Philadelphia, PA 19103

Required information

To file an online claim, class members must provide the notice ID and confirmation code located on the personalized notice they received via mail or email. Those who did not receive this information but believe they are eligible should call 1-844-638-4134 to verify their identity and receive further instructions.

Payout options

Venmo
PayPal
Zelle
Virtual prepaid card
Paper check

$997,380 settlement fund breakdown

The $997,380 settlement fund incudes:

Settlement administration costs: To be determined
Attorneys' fees and costs: Up to $332,460
Service award to class representative: $5,000
Payments to eligible class members: Remainder of the fund

Important dates

Opt-out deadline: Sept. 26, 2025
Final approval hearing: Oct. 23, 2025
Deadline to file a claim: Nov. 24, 2025

When is the ATG Tickets settlement payout date?

The settlement administrator will send payments to approved claimants approximately 70 days after the final approval hearing and any appeals are resolved.

Why was there a class action settlement?

The class action lawsuit alleged ATG Tickets US LLC failed to timely disclose order processing fees for tickets purchased online through the Kings Theatre, Hudson Theatre and Lyric Theatre websites in violation of New York Arts and Cultural Affairs Law § 25.07(4).

ATG denies any wrongdoing. Both parties agreed to settle to avoid the uncertainty and expense of further litigation and to provide compensation to affected consumers sooner.