23andMe Data Breach Bankruptcy Settlement

If you were a 23andMe customer between May 1, 2023, and October 1, 2023, and received notice that your personal information was compromised in a data breach, you may be eligible to file a proof of claim and receive compensation.

23andMe Holding Co. has agreed to establish a settlement fund as part of its Chapter 11 bankruptcy proceedings to resolve claims arising from an alleged failure to protect customer data, which resulted in a cyber security incident discovered and disclosed in October 2023.

Who is eligible to submit a 23andMe data breach proof of claim?

You may qualify to submit if:

• You were a 23andMe customer between May 1, 2023, and October 1, 2023.
• You received a notice from 23andMe informing you that your personal information was compromised in the cyber security incident discovered and disclosed in October 2023.
• You incurred monetary damages or non-monetary harms related to the cyber security incident.

The class action settlement that was previously preliminarily approved is currently stayed due to the chapter 11 bankruptcy proceedings. According to the official bankruptcy court notice, class members must submit a proof of claim in order to in order to preserve their claims.

How much will the 23andMe data breach payout be?

Settlement payment amounts have not been established. Compensation may be determined by each individual's documented monetary losses traceable to the data incident and non-economic damages such as emotional distress or mental suffering caused by the breach.

The proof of claim form allows impacted individuals to specify and request reimbursement for:

• Costs related to purchasing a physical security or monitoring system.
• Unreimbursed expenses for professional mental health counseling or treatment incurred due to the incident.
• Other out-of-pocket expenses associated with mitigating the effects of the data breach.
• Non-economic damages, such as emotional distress or mental suffering.

Former 23andMe customers may claim a specific dollar amount for each category or indicate if the amount is unknown.

How to file a data breach proof of claim

To be eligible for a payment, you must submit a Cyber Security Incident Proof of Claim by July 14, 2025. You can:

• File a claim online using the electronic filing system by 11:59pm CST.
• Download and complete the PDF claim form and mail it to the settlement administrator. Hard copies must be received by 4:59pm CST.

Settlement Administrator's mailing address: 23andMe Holding Co. Claims Processing Center, c/o Kroll Restructuring Administration LLC, Grand Central Station, PO Box 4850, New York, NY 10163

If you prefer to use overnight courier or hand-delivery, send your claim to: 23andMe Holding Co. Claims Processing Center, c/o Kroll Restructuring Administration LLC, 850 3rd Avenue, Suite 412, Brooklyn, NY 11232

Completed proof of claim forms can also be submitted to the Clerk of the Court at: 111 S. 10th St., 4th Floor, St. Louis, MO 63102

Law firms representing more than 25 claimants have the option to file consolidated claims. The law firm must have authorization from each claimant and should contact the Kroll claim team for specific filing instructions.

Is proof required with a claim form?

Yes, supporting documentation is required:

• Credit card statements, bank statements, invoices, receipts, or other documents substantiating unreimbursed costs, expenses, losses, or charges as a direct result of the data breach.
• For non-economic damages, a detailed description of the harm suffered is required.

The settlement administrator may request additional documentation after you file your claim. If you are unable to provide certain information at the time of filing, you may amend or supplement your claim later.

Payout options

Payment options will be provided to approved claimants at a later date.

Settlement fund details

The exact amount of the settlement fund will be determined by the bankruptcy court. Claimants will be notified by the administrator.

Important dates

• Deadline to File a Cybersecurity Incident Proof of Claim: July 14, 2025 (11:59 p.m. Central Time if submitted online; 4:59 p.m. Central Time if filed by hardcopy)

When is the 23andMe data breach settlement payout date?

Payments will be made after the settlement is approved by the bankruptcy court and all claims are reviewed and processed.

Why did the class action lawsuits happen?

The class action lawsuits were filed over a cybersecurity incident at 23andMe that was discovered and disclosed in October 2023. The incident compromised customer data, and the plaintiffs claimed that 23andMe failed to adequately protect this information.

As a result, the company filed for Chapter 11 bankruptcy on March 23, 2025, and this claim process is part of the bankruptcy proceedings.

Sources

1. Notice of Deadline for Filing Cyber Security Incident Proofs of Claims in the 23andMe Bankruptcy Case
2. Official Settlement Website ()
3. Cyber Security Incident Proof of Claim Form