Superior Vision Benefit Provider Data Breach Affects PII & PHI

Superior Vision Service, a vision benefit provider, experienced a cyberattack. On July 9, 2025, an employee was the victim of an email phishing attack. An investigation determined that a cybercriminal may have downloaded emails containing customer information on July 11, 2025.

A review took place and determined that both both personally identifiable information (PII) and protected health information (PHI) were compromised. Exposed information included full names, physical addresses, phone numbers, email addresses, dates of birth, gender, Social Security numbers, vision coverage election information and employment information related to enrollment.

Superior Vision began notifying impacted individuals by mail on Sept. 26, 2025. The data breach was also disclosed to the New Hampshire Attorney General on the same day. The total number of affected individuals has not been released but is believed to be in the thousands.

The company is continuing to issue state required disclosures, with the Massachusetts Attorney General and California Attorney General notified on Sept. 29, 2025 and the Texas Attorney General's office on Oct. 1, 2025.

Superior Vision Services and Versant Health's response

Following the breach, Superior Vision Services and Versant Health disabled the email account, acted to secure its systems and notified law enforcement. Superior Vision is also offering impacted individuals one free year of Trans Union Interactive three-bureau credit monitoring services through myTrueIdentity.

If you receive a notice from Superior Vision or your employer about this data breach, you may want to:

• Sign up for the free credit monitoring services, offered by the company.
• Monitor your credit reports and financial accounts for any unusual activity.
• Be alert for phishing emails or phone calls that may use your exposed information.
• Consider placing a fraud alert or credit freeze with major credit bureaus.

More information about Superior Vision is available on the Versant Health website.