Risas Dental & Braces Data Breach

Will Gendron
Mar 29, 2024 7:05 AM
Risas Dental & Braces experienced a data breach on July 10, 2023, potentially exposing patient names, contact details, high-level treatment information, service dates, and insurance info. Social Security numbers and detailed treatment records were not compromised.

On July 10, 2023, Risas Holdings discovered evidence of unusual activity on their systems. They responded immediately by securing their network and data, and enlisted the help of independent cybersecurity experts to conduct a forensic investigation. By October 2023, the investigation revealed that certain files on their information systems may have been downloaded without authorization. A comprehensive review was completed by January 26, 2024, to identify and notify all potentially affected individuals.

Information Exposed

  • Name
  • Contact information
  • High-level treatment information, such as procedure names or notes
  • Initial date or dates of service
  • Insurance subscriber information

Risas Dental & Braces's Response

Upon discovering the incident, Risas Dental & Braces took immediate steps to secure their systems and investigate the breach. They implemented additional security measures to protect their digital environment and minimize the likelihood of future incidents. The incident was reported to the Federal Bureau of Investigation to assist in identifying and prosecuting those responsible.

Steps to Take if You Are Affected

If you believe you may have been affected by this data breach, it is important to remain vigilant and take steps to protect your personal information:

  • Review Your Account Statements: Regularly check your account statements and credit reports. If you notice any discrepancies or unfamiliar activities, report them immediately to the financial institution.
  • Place a Fraud Alert: Consider placing a fraud alert on your credit report. This alerts creditors of potential fraud within your report and requests that they contact you before opening new accounts in your name. You can place a fraud alert by contacting any of the three major credit reporting agencies.
  • Consider a Security Freeze: Placing a security freeze on your credit reports can prevent new credit from being opened in your name without your consent. This can be done at no cost and will stay in effect for one year.
  • Report Suspicious Activity: If you detect any fraudulent activity, report it to the appropriate law enforcement authorities, your state attorney general, or the Federal Trade Commission (FTC).

For more detailed information on how to protect yourself, visit the Annual Credit Report website or contact the credit reporting agencies directly:

You can also find more resources and information about your rights under the Fair Credit Reporting Act (FCRA) here.

For further assistance or inquiries regarding this incident, you can contact Risas Dental & Braces's dedicated call center at 1-833-602-5623, available Monday through Friday from 8:00 am to 8:00 pm Eastern Time.

Affected by the data breach?

Join others and take action at no cost.

Weekly newsletter

Stay up to date with new class action settlements you may join.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Consumer Notice

This browser does not support inline PDFs. Please download the PDF to view it: Download PDF