Reframe Data Breach Impacts Users: Sensitive Personal Information Compromised

Glucobit Inc., the company behind the Reframe alcohol reduction app, disclosed a data breach that occurred on or around May 1, 2026. So far, 6,340 residents of Texas were affected.

Reframe recently discovered that a single system was accessed without authorization. The company acted to stop the unauthorized activity and engaged cybersecurity experts to assist with an investigation.

The investigation found that personal information uploaded to Reframe was downloaded without authorization on or around May 1, 2026. Because Reframe is an app where users share information related to their alcohol use and recovery journey, the downloaded data involved information that users had personally shared through the platform.

The specific types of personal information exposed were communicated to each affected individual in their notification letter, including names and medical information.

The company confirmed the incident did not compromise passwords, home or mailing addresses, payment card or account information or any other financial data. The company also stated that it does not collect Social Security numbers, driver's license numbers or other government identifiers, so none were involved in the breach.

The breach was reported to the California Attorney General on June 30, 2026. Consumer notification letters were sent to affected users on the same date.

Reframe's response to the breach

Reframe is offering affected users 12 months of complimentary credit monitoring and dark web monitoring services through CyberScout.

To enroll, affected individuals can visit the CyberScout activation page and enter the unique code included in their notification letter. Enrollment must be completed within 90 days of the date of the letter.

Reframe has also established a dedicated call center to answer questions about the incident. Affected users can call 1-844-593-7750 from 8 a.m. to 8 p.m. ET, Monday through Friday, excluding major U.S. holidays.