Numotion Data Breach Exposes Social Security Numbers

The March 2024 Data Breach at Numotion

On March 2, 2024, Numotion discovered that they were the victim of a cyber-attack. This breach was identified as a result of unauthorized access to their computer systems, which occurred between February 29, 2024, and March 2, 2024. During this period, the attackers not only accessed but also encrypted some of Numotion's computer files. A subsequent forensic investigation confirmed the breach and revealed that certain files were potentially acquired by the unauthorized third party.

Information Exposed

The investigation into the data breach revealed that several types of personal information were potentially compromised:

• Name of individual
• Address
• Social Security Number Information
• Driver’s License number
• Government-issued ID number (e.g., passport, state ID card)
• Date of Birth

United Seating and Mobility, L.L.C., dba Numotion's Response

In response to the breach, Numotion took immediate steps to secure their systems and mitigate any potential impact on affected individuals. They engaged a forensic security firm to assist with their investigation and to ensure the integrity of their computer systems. Numotion has also enhanced their technical security measures to prevent future incidents. Additionally, they have begun notifying affected consumers through U.S. Mail and are offering a complimentary two-year membership of Experian IdentityWorksSM Credit 3B to help monitor and protect their identities.

Steps to Take if You Are Affected

If you believe you might be affected by this data breach, it is crucial to remain vigilant and take steps to protect your personal information. Here are some actions you can consider:

1. Monitor Your Accounts: Keep an eye on your bank statements, credit card statements, and any other financial transactions for unauthorized activity.
2. Credit Monitoring: Take advantage of the complimentary credit monitoring service offered by Numotion. You can enroll in Experian IdentityWorksSM Credit 3B by visiting Experian's website.
3. Place a Fraud Alert: Consider placing a fraud alert on your credit reports, which warns creditors that you may be a victim of identity theft and they should verify anyone seeking credit in your name.
4. Security Freeze: You might also want to place a security freeze on your credit reports, which prevents creditors from accessing your credit report entirely. It’s a good way to prevent new accounts from being opened in your name.
5. Report Suspicious Activity: If you detect any suspicious activity, immediately report it to the relevant financial institution and to law enforcement agencies.

About United Seating and Mobility, L.L.C., dba Numotion

Numotion is the nation’s largest provider of mobility solutions and services for individuals with disabilities, offering products that promote independence and active participation in everyday life. They serve a wide range of needs through their various brands, including complex rehab technology and assistive technologies. More information about the company can be found on their website.

For more details on the breach and to view the official disclosures, please visit the Maine Attorney General's website, the Texas Attorney General's website, the Massachusetts Attorney General's website, and the California Attorney General's website.