Lincoln National Life Insurance Data Breach: Names & SSNs Exposed

Between Dec. 12, 2024, and Dec. 17, 2024, The Lincoln National Life Insurance Company, an insurance and investment management company, experienced a cybersecurity incident affecting several thousand individuals. The data breach exposed sensitive personally identifiable information (PII) and personal health information (PHI) of 8,848 individuals across the United States.

The company was recently informed that Kelly Benefits, a third-party provider of benefits administration and payroll solutions used by employers offering Lincoln insurance products, suffered a network security breach. An investigation determined that a cybercriminal had gained unauthorized access to its system and was able to view and copy certain files containing personal information of insured members.

The cybersecurity incident was discovered on March 14, 2025, and disclosed to the Maine Attorney General's office on May 2, 2025, and the Massachusetts Attorney General's office on Nov. 14, 2025. Affected individuals include 15 Maine residents, 10 Rhode Island residents and at least one Massachusetts resident, with thousands more spread across additional states in the U.S.

Compromised data may include names, addresses, phone numbers, email addresses, dates of birth, Social Security numbers and health insurance information. The possible exposure of both PII and PHI, puts individuals at risk for identity theft and medical fraud.

Lincoln National's response

After learning of the breach, Lincoln National worked with Kelly Benefits to investigate the incident and determine the scope of the compromised information. Kelly Benefits began reviewing its security policies and procedures to prevent future incidents. On April 30, 2025 the company began notifying impacted individuals.

If you receive notification from Lincoln National or your provider about this breach, you may want to:

• Sign up for the free Kroll identity monitoring services, offered by Lincoln National.
• Monitor your credit reports and financial accounts for any unusual activity.
• Be alert for phishing emails or phone calls that may use your exposed information.
• Consider placing a fraud alert or credit freeze with major credit bureaus.

For affected individuals with questions, Lincoln National has set up a call center at 866-408-2995, Monday through Friday, 8 a.m. to 8 p.m. CT.