Homeaglow Data Breach

The December 18, 2023, Data Breach

Homeaglow, Inc., a platform connecting homeowners with house cleaners, experienced a significant security incident on December 18, 2023. The company detected an unusually high volume of login attempts to user accounts on its website and mobile application. Upon investigation, it was revealed that an unauthorized third party was attempting to use externally acquired credentials to access Homeaglow accounts. In some cases, these credentials were valid, allowing the third party access to user accounts.

Information Exposed

• Social Security Number
• Name
• Postal address
• Contact information

Homeaglow, Inc.'s Response

Following the discovery of the breach, Homeaglow took immediate action to mitigate the impact. The company initiated a password reset for all potentially impacted accounts to prevent further unauthorized access. Additionally, Homeaglow is offering two years of free identity protection services through IDX to affected individuals. This proactive response aims to safeguard the personal information of its users and restore trust in their security measures.

Steps to Take if You Are Affected by the Data Breach

If you believe you might be affected by this data breach, it is crucial to take the following steps:

1. Monitor your financial accounts for any unauthorized transactions and alert your bank immediately if you notice suspicious activity.
2. Take advantage of the free identity protection services offered by Homeaglow through IDX. Enroll as soon as possible to ensure your information is monitored.
3. Change your passwords for other online accounts, especially if you use the same or similar passwords across multiple sites.
4. Consider placing a fraud alert on your credit reports, which will warn creditors to take extra steps to verify your identity before opening new credit accounts in your name.

For detailed instructions and more resources, visit the Maine Attorney General's website.

About Homeaglow, Inc.

Homeaglow, Inc. operates an online platform that facilitates the connection between homeowners and house cleaning service providers. Based in San Francisco, California, Homeaglow aims to simplify the process of finding reliable home cleaning services through its user-friendly website and mobile application.

By taking these steps and staying informed, you can help protect your personal information and mitigate the potential impacts of this data breach.