Health Insurance Innovations Data Breach

Will Gendron
Mar 22, 2024 5:09 PM
"Affected by the Health Insurance Innovations data breach? Personal information from certain health plans was compromised. Learn about the breach, the types of information involved, and steps to protect your data. Immediate action and resources available for those impacted."

Understanding the Health Insurance Innovations Data Breach

On March 10, 2023, Health Plan Intermediaries Holdings, operating under the name Health Insurance Innovations, experienced a data breach through an incident involving one of its vendors, Multiplan, Inc., and their legal counsel, Orrick, Herrington & Sutcliffe, LLP. It's important for those potentially affected to understand the scope of the breach, the type of information compromised, and the steps that can be taken to protect personal information.

What Happened?

Orrick detected unauthorized access to their network, which included a file share used to store client files. Immediate action was taken to block the access, and an investigation was initiated with the help of cybersecurity experts. Law enforcement was also notified. It was determined that the unauthorized party obtained files containing personal information related to certain health insurance plans.

What Information Was Involved?

The data accessed included personal information, though the specifics of the << Breached Elements>> have not been disclosed in the information provided. It is important to note that financial information such as account numbers or credit card details was not involved in this incident.

What Are We Doing?

Health Plan Intermediaries Holdings is offering identity monitoring services through Equifax for <<12 24="">> months. Those wishing to take advantage of these services must activate them by <>. Orrick has also implemented additional security measures to reinforce the security of its network.

What Can You Do?

While there is no indication of misuse of the information, vigilance is advised. Regularly review online and financial accounts, credit reports, and Explanations of Benefits for any unusual activity. If anything suspicious is found, contact the relevant company immediately. For more information or assistance, a dedicated call center is available at 1-844-670-5405.

Additional Resources and Steps

  • Review your accounts and credit reports regularly. Obtain a free credit report annually from each of the three major credit bureaus through
  • Consider placing a fraud alert or security freeze on your credit files. This can be done through the credit bureaus: Equifax, Experian, and TransUnion.
  • Stay informed about protecting yourself from identity theft via the Federal Trade Commission or your state's Attorney General's Office.

For those affected, it's crucial to act promptly to secure your personal information. Utilize the resources provided, including the identity monitoring services, and maintain a close watch on your financial statements and credit reports. If you have any questions or need further guidance, don't hesitate to reach out to the dedicated call center or visit the company's website for more details.

For the full disclosure of the data breach, please refer to the notice on the California Attorney General's website.

Affected by the data breach?

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