Health Insurance Innovations Data Breach

William C. Gendron
Editor in Chief
Published
March 22, 2024
Updated
June 28, 2024
Health Insurance Innovations Data Breach
Health Insurance Innovations
Types of INFORMATION affected
  • Names
    Names
  • Social security numbers
    Social Security Numbers
  • Dates of birth
    Dates of Birth
  • Addresses
    Addresses
  • Government IDs
    Government IDs
  • Medical Information
    Medical Info
  • Financial Info
    Financial Info

Affected by the

Health Insurance Innovations

data breach?

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Understanding the Health Insurance Innovations Data Breach

On March 10, 2023, Health Plan Intermediaries Holdings, operating under the name Health Insurance Innovations, experienced a data breach through an incident involving one of its vendors, Multiplan, Inc., and their legal counsel, Orrick, Herrington & Sutcliffe, LLP. It's important for those potentially affected to understand the scope of the breach, the type of information compromised, and the steps that can be taken to protect personal information.

What Happened?

Orrick detected unauthorized access to their network, which included a file share used to store client files. Immediate action was taken to block the access, and an investigation was initiated with the help of cybersecurity experts. Law enforcement was also notified. It was determined that the unauthorized party obtained files containing personal information related to certain health insurance plans.

What Information Was Involved?

The data accessed included personal information, though the specifics of the << Breached Elements>> have not been disclosed in the information provided. It is important to note that financial information such as account numbers or credit card details was not involved in this incident.

What Are We Doing?

Health Plan Intermediaries Holdings is offering identity monitoring services through Equifax for <<12 24="">> months. Those wishing to take advantage of these services must activate them by <>. Orrick has also implemented additional security measures to reinforce the security of its network.

What Can You Do?

While there is no indication of misuse of the information, vigilance is advised. Regularly review online and financial accounts, credit reports, and Explanations of Benefits for any unusual activity. If anything suspicious is found, contact the relevant company immediately. For more information or assistance, a dedicated call center is available at 1-844-670-5405.

Additional Resources and Steps

  • Review your accounts and credit reports regularly. Obtain a free credit report annually from each of the three major credit bureaus through AnnualCreditReport.com.
  • Consider placing a fraud alert or security freeze on your credit files. This can be done through the credit bureaus: Equifax, Experian, and TransUnion.
  • Stay informed about protecting yourself from identity theft via the Federal Trade Commission or your state's Attorney General's Office.

For those affected, it's crucial to act promptly to secure your personal information. Utilize the resources provided, including the identity monitoring services, and maintain a close watch on your financial statements and credit reports. If you have any questions or need further guidance, don't hesitate to reach out to the dedicated call center or visit the company's website for more details.

For the full disclosure of the data breach, please refer to the notice on the California Attorney General's website.

Protect Your Data

A breach notice means your personal details could be circulating far beyond the organization involved. One practical step is continuous monitoring: services such as Identity Defender (included with an ExpressVPN subscription) can automatically check dark-web markets, flag new credit-file activity, and request removal of your information from data-broker sites.

This kind of “early-warning system” can’t undo a breach, but it can help you spot misuse quickly and limit further exposure. ExpressVPN is offering 61% off, risk-free for 30 days, with ID Theft Insurance included and no extra cost for those who sign up for one or two years.

Notice Letter

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