Gresser Inc. Data Breach: July 7-10 Network Incident

What Happened?

On or about July 10, 2023, Gresser Inc. and Affiliates experienced a network disruption that impacted certain systems. This event led to unauthorized access to the company's network between July 7, 2023, and July 10, 2023. A thorough investigation, assisted by third-party specialists, determined that limited information maintained on our network may have been accessed.

Information Involved

The types of information that may have been compromised include your first and last name in combination with other sensitive data elements. This breach has raised concerns about potential identity theft and fraud.

Steps Taken by Gresser Inc.

Upon discovering the incident, Gresser Inc. took steps to secure the environment and mitigate any further risk. The company has since enhanced its security measures and implemented additional technical safeguards to protect all data entrusted to them. Furthermore, Gresser Inc. is offering complimentary credit monitoring and identity protection services to all affected individuals. You can enroll in these services using the instructions provided in the notice sent to potentially impacted parties.

What You Can Do

1. Monitor Your Accounts: Regularly review your account statements and credit reports for any unauthorized activity. If you spot anything suspicious, report it immediately to the concerned financial institution.
2. Credit Reports: You are entitled to a free credit report annually from each of the three major credit reporting bureaus: TransUnion, Experian, and Equifax. Visit AnnualCreditReport.com to order your free credit report.
3. Fraud Alerts and Credit Freezes: Consider placing a fraud alert or a credit freeze on your credit reports. This can make it harder for identity thieves to open accounts in your name. More information about how to do this can be found on the websites of the major credit bureaus.
4. Stay Informed: For more detailed steps and to enroll in the complimentary credit monitoring service, visit the dedicated IDX protection page.

Additional Resources

For further guidance on protecting yourself from identity theft or to learn more about your rights under the law, you can visit the Federal Trade Commission's website at IdentityTheft.gov.

Gresser Inc. has also set up a dedicated assistance line for any questions or concerns regarding this breach. You can reach out to them at 1-888-631-6999, available Monday through Friday from 6 am to 6 pm Pacific Time.

For more information about the breach and to view the official disclosure, please visit the California Attorney General’s website.

Remember, staying informed and vigilant is the best defense against the impacts of data breaches. If you believe you have been affected by this incident, take action immediately to protect your personal information.