Chase Bank Data Breach

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Mar 27, 2024 3:22 PM

If you're a Chase Bank customer, your personal and financial information, including name, address, account number, and transaction details, may have been exposed due to a recent data breach. Learn immediate steps to protect your information and how Chase is assisting affected individuals.

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The March 22, 2024 Data Breach

On March 22, 2024, JPMorgan Chase Bank, N.A. reported an incident involving the unintended exposure of customer financial information. This occurred when a transaction detail from one customer's checking account was mistakenly posted to another customer's account. The exposed transaction image included sensitive personal and financial details.

Information Exposed

Names
Addresses
Account numbers
Transaction amounts

JPMorgan Chase Bank, N.A's Response

Upon discovering the error, JPMorgan Chase acted swiftly to rectify the mistake. The transaction image was removed from the incorrect account, and the bank confirmed that the transaction had been corrected. JPMorgan Chase has stated that there is no indication that the exposed information has been misused. They are actively working with affected customers to minimize any potential impact.

Steps to Take if You Are Affected

If you believe your information may have been compromised in this breach, it is crucial to take immediate action:

Place a one-year fraud alert on your credit file by contacting any one of the major credit reporting agencies: Equifax, Experian, or TransUnion.
Consider placing a security freeze on your credit reports to prevent new credit from being opened in your name without your explicit permission.
Order your free annual credit reports via annualcreditreport.com and review them for discrepancies.
Monitor your financial accounts for any unauthorized transactions and report them to your bank immediately.
Use tools and alerts offered by your financial institutions to keep an eye on your accounts.
Report any suspicious activity to the Federal Trade Commission through IdentityTheft.gov or by calling 1-877-438-4338.

About JPMorgan Chase Bank, N.A

JPMorgan Chase Bank, N.A, a leading global financial services firm, is committed to the security of its customers' information. With a broad range of financial services including personal banking, credit cards, and investment advice, they serve nearly half of America's households. For more details, visit their website at Chase.

For further information and to view the official notice to consumers regarding this breach, please refer to the document provided by the Massachusetts Attorney General's office here.

Affected by the data breach?

Consumer Notice