AllCare Pharmacy Data Breach Exposes Customer Info

What Happened?

On March 19, 2024, W.P Malone, Inc., operating as AllCare Pharmacy, detected a security incident that potentially compromised the personal information of its customers. The breach was identified swiftly, and investigations were initiated to understand the extent and nature of the breach. It was determined that unauthorized access to certain parts of the company's network had occurred, leading to potential exposure of sensitive customer data.

Information Exposed

The types of consumer information that were potentially exposed include:

• Names
• Email addresses
• Social Security numbers
• Health information

W.P Malone, Inc. AllCare Pharmacy's Response

In response to the data breach, AllCare Pharmacy took immediate action to secure its network and prevent further unauthorized access. The company engaged a leading forensic investigation firm to assist in the investigation and also brought in top IT specialists to enhance the security measures. The FBI was notified, and AllCare has been cooperating with their investigation. To further protect customers, AllCare Pharmacy has implemented additional monitoring tools and continues to upgrade its security systems.

To support those potentially affected, AllCare Pharmacy is offering complimentary credit and identity theft monitoring services through Identity Force, a TransUnion company. These services include Single Bureau Credit Monitoring, Single Bureau Credit Report, and Single Bureau Credit Score for 24 months from the date of enrollment. Customers are encouraged to enroll in these services by visiting Identity Force and using the unique code provided in their notification letter.

Steps to Take if You Are Affected

If you believe your information may have been compromised in this breach, it is crucial to act promptly to protect yourself from potential identity theft:

1. Enroll in Credit Monitoring: Take advantage of the free services offered by AllCare Pharmacy to stay informed of any changes to your credit report.
2. Monitor Your Accounts: Keep an eye on your financial accounts for any unauthorized transactions or changes. Report any suspicious activity to your financial institution immediately.
3. Place Fraud Alerts: Contact one of the major credit bureaus (Equifax, Experian, or TransUnion) to request a fraud alert on your credit report. This makes it harder for identity thieves to open accounts in your name.
4. Consider a Credit Freeze: A more severe option than a fraud alert, a credit freeze prevents creditors from accessing your credit report entirely, which stops new accounts from being opened in your name.
5. Review Your Credit Reports: Obtain a free copy of your credit report from each of the three major credit reporting agencies at Annual Credit Report. Check for any accounts or transactions you do not recognize.
6. File a Report: If you suspect identity theft, file a report with your local law enforcement or the Federal Trade Commission at IdentityTheft.gov.

About W.P Malone, Inc. AllCare Pharmacy

W.P Malone, Inc., doing business as AllCare Pharmacy, is a pharmaceutical company based in Arkadelphia, Arkansas.

For further details on the breach and the company's response, please refer to the official notice provided to consumers, available here.