The Alamo Insurance Group Data Breach

January 2024 Data Breach

On January 9, 2024, The Alamo Insurance Group, Inc. detected suspicious activity within an employee’s business email account. This discovery was promptly addressed by contacting their IT provider who secured the email environment by disabling the affected account and resetting passwords. To understand the scope and impact, Alamo engaged third-party forensic specialists to conduct a thorough investigation.

The investigation revealed that the breach was the result of a sophisticated phishing email scheme that compromised only one business email account. By February 21, 2024, it was determined that an unauthorized third party may have accessed sensitive personal information.

Information Exposed

• First and last name
• Date of birth
• Social Security number

The Alamo Insurance Group's Response

In response to the breach, Alamo Insurance Group, Inc. has taken several steps to enhance security and support affected individuals. The company reviewed and reinforced their technical safeguards and is considering further enhancements to prevent future incidents. Additionally, Alamo is offering affected individuals 24 months of free credit monitoring services through TransUnion, which includes alerts for any changes in their credit file, access to a single bureau credit report, and a single bureau credit score. They are also providing proactive fraud assistance to help with any questions or in the event that someone becomes a victim of fraud. For more details and to enroll in these services, affected individuals can visit TransUnion's benefit page.

What You Should Do If Affected

If you believe your information was compromised in this breach, it is crucial to act swiftly to protect your identity. Here are steps you can take:

1. Enroll in the Provided Credit Monitoring Service: Visit the provided link and use the unique code provided in the notice to enroll.
2. Review Your Credit Reports: Obtain a free copy of your credit report from each of the three major credit reporting agencies at AnnualCreditReport.com or by calling 1-877-322-8228.
3. Consider Placing a Fraud Alert: Place a fraud alert on your credit reports to warn creditors that you may be a victim of fraud. This can be done at the websites of the major credit bureaus: Equifax, TransUnion, and Experian.
4. Consider a Security Freeze: A security freeze will prevent creditors from accessing your credit report entirely, which helps prevent new accounts from being opened in your name. This can be done directly through the websites of the credit reporting agencies.
5. Stay Vigilant: Regularly monitor your financial accounts for any unauthorized activity. If you notice anything suspicious, report it immediately to your financial institution.

About The Alamo Insurance Group, Inc

The Alamo Insurance Group, Inc. is a prominent MSBE-certified, diversity-owned full-service insurance brokerage firm based in New Jersey. Licensed in 42 states and LEED GA certified, Alamo provides risk management and insurance brokerage/consulting services to both public and private sector employer organizations. For more information about the company, visit their website at Alamo Insurance Group.

For further details on how to protect your information and additional resources, you can view the full notice to consumers provided by Alamo, which will be available in PDF format at the bottom of this article's page.