Penn Medicine $9.25M Patient Privacy Class Action Settlement

Patients who accessed the myPennMedicine patient portal between Jan. 23, 2021, and Jan. 23, 2023, and had a Pennsylvania address on file at the time may be eligible to claim up to $15 from a class action settlement.

Penn Medicine agreed to pay $9.25 million to settle a class action lawsuit alleging it disclosed patients' personally identifiable information to third parties through tracking pixels and analytics technologies.

Who can file a claim?

The settlement class includes individuals who accessed the myPennMedicine patient portal between Jan. 23, 2021, and Jan. 23, 2023, and had a Pennsylvania address on file at the time.

How much can class members get?

Each class member who submits a valid claim can receive a cash payment of up to $15.

How to claim a settlement payment

Class members can complete the online claim form or download, print and complete the PDF claim form and mail it to the settlement administrator.

Settlement administrator's mailing address: UPHS Pixel Settlement, PO Box 4536, Portland, OR 97208-4536

The claim deadline is Sept. 16, 2026.

Payout options

• Physical check
• PayPal
• Venmo
• Zelle
• Direct ACH transfer to a bank account
• Digital Mastercard

Settlement fund breakdown

The settlement fund will include:

• Settlement administration costs: Amount not specified
• Attorneys' fees and costs: Up to $3,700,000
• Service awards to class representatives: Up to $50,000
• Payments to eligible class members: Up to $15 per valid claim

Important dates

• Deadline to opt out: Sept. 1, 2026
• Deadline to file a claim: Sept. 16, 2026
• Final approval hearing: Nov. 12, 2026

When is the UPHS pixel settlement payout date?

The settlement administrator will issue payments to approved claimants approximately 90 days after the court resolves any appeals and grants final approval to the settlement.

Why is there a class action settlement?

The lawsuit alleged Penn Medicine disclosed patients’ personally identifiable information to third parties such as Meta (Facebook) and Google through tracking pixels and analytics tools on its website without obtaining patient consent. The plaintiffs claimed this violated the Pennsylvania Wiretapping and Electronic Surveillance Control Act.

Penn Medicine denied wrongdoing but agreed to settle to avoid the expense and uncertainties of litigation. The settlement also includes changes to Penn Medicine’s use of tracking technologies on its website for at least two years.

Sources

1. Class notice%20-%20LFN.pdf)
2. Settlement FAQ
3. Claim form