Lucent Health $1.95M Data Breach Class Action Settlement

Individuals who received a notice from Lucent Health Solutions regarding the October 2023 data breach may be eligible to submit a claim for up to $6,175 from a class action settlement. The cybersecurity incident compromised personal and protected health information belonging to approximately 37,000 people.

Lucent Health Solutions LLC agreed to pay $1.95 million to settle a class action lawsuit claiming a targeted cyberattack occurred in October 2023. The plaintiff alleged the company failed to adequately protect private information, resulting in unauthorized access to files containing personal data, such as names, dates of birth and health insurance details.

Who can file a claim for a data breach payout?

Class members are individuals whose PII and PHI the October 2023 Lucent Health data breach impacted, including those who received notice of the incident.

How much are settlement payments?

Class members have the following benefit options:

• Reimbursement for documented ordinary out-of-pocket expenses: Class members can claim up to $550 for out-of-pocket expenses that occurred between Oct. 2, 2023, and Sept. 5, 2026, and are related to the data breach. Eligible expenses include credit monitoring fees, costs to replace IDs or postage for contacting financial institutions.
• Reimbursement for documented extraordinary out-of-pocket expenses: Class members can claim up to $5,500 for losses due to identity theft or fraud traceable to the data incident and that other reimbursements do not already cover.
• Reimbursement for lost time: Class members can claim up to five hours of time spent dealing with the data breach at $25 per hour for a maximum $125. This includes changing passwords, researching the incident and investigating suspicious activity.
• Alternative cash payment: Class members who do not claim out-of-pocket expenses, extraordinary out-of-pocket expenses or lost time can submit a claim to receive a one-time $80 cash payment.
• CyEx Medical Shield Complete: All class members can elect to receive three years of medical identity monitoring. Services includes $1 million in medical identity theft insurance and monitoring for health care insurance ID exposure, medical record number exposure and unauthorized health savings account spending.

How to claim a class action rebate

To receive a settlement payment, class members can file a claim online or print the PDF claim form to complete and mail or email to the settlement administrator.

Settlement administrator's mailing address: Lucent Health Data Incident Settlement, c/o Settlement Administrator, P.O. Box 25226, Santa Ana, CA 92799-9958

Settlement administrator's email address: info@LHDataBreachSettlement.com

The claim deadline is Sept. 5, 2026.

Required proof and claim information

• Online claims require the login ID and PIN from the settlement notice the class member received.
• Ordinary out-of-pocket expenses claims require supporting documentation, which may include receipts or invoices and proof of payment for services.
• Extraordinary out-of-pocket expenses require supporting documentation, which may include receipts, bank or credit card statements showing unreimbursed fees or fraudulent charges, police reports and proof of identity theft or fraud caused by the data breach.
• Lost time claims require a description of how the class member spent the time.

Payout options

• PayPal
• Venmo
• Zelle
• Virtual prepaid card
• Paper check mailed to the address provided

Settlement fund breakdown

The $1,950,000 settlement fund will include:

• Settlement administration costs: To be determined
• Attorneys’ fees and costs: Up to $650,000
• Service awards to class representatives: Up to $5,000
• CyEx Medical Shield Complete: Cost determined by the number of claims filed
• Payments to approved claimants: Remaining settlement funds

Important dates

• Opt-out deadline: Aug. 21, 2026
• Claim deadline: Sept. 5, 2026
• Final approval hearing: Sept. 9, 2026

When is the Lucent Health data breach settlement payout date?

The settlement administrator will issue payments to approved claimants approximately 60 days after the court grants final approval of the settlement.

Why did this class action settlement happen?

The class action lawsuit alleged a targeted cyberattack impacted Lucent Health’s computer systems in October 2023. During this incident, unauthorized users may have accessed files containing sensitive personal information. The complaint claimed Lucent Health failed to adequately protect this information.

Lucent Health denies the allegations but agreed to settle to avoid the uncertainty and cost of further litigation.

Sources

1. Class notice
2. Settlement website FAQ page
3. Claim form
4. Settlement agreement