Dufresne Spencer Group Data Breach Class Action Settlement

Individuals who received a written notice stating the May 15–June 5, 2023, Dufresne Spencer Group data incident may have impacted their private information could be eligible to submit a claim for up to $2,500 and other benefits from a class action settlement.

Dufresne Spencer Group LLC, which operates Ashley Furniture HomeStore, agreed to settle a class action lawsuit alleging it failed to adequately protect sensitive personal information, resulting in unauthorized access to private information.

Who can file a claim?

Class members are individuals in the United States whom Dufresne Spencer Group sent written notification stating the data incident that occurred between May 15, 2023, and June 5, 2023, potentially impacted their private information.

How much is the class action settlement payout?

• Reimbursement for out-of-pocket costs, lost time and extraordinary losses:
• For documented out-of-pocket losses: Class members may claim up to $500 for documented, unreimbursed out-of-pocket expenses incurred as a result of the data incident. Eligible expenses include unreimbursed bank fees, certain cell phone and data charges, postage, gasoline for local travel, and fees for credit reports, credit monitoring or identity theft insurance purchased between May 15, 2023, and March 19, 2026.
• For attested lost time: Class members may claim reimbursement for up to four hours of time spent addressing issues related to the data incident at a rate of $20 per hour (for a maximum of $80). They must attest that they spent at least one full hour on eligible activities. Class members can combine reimbursement for lost time with out-of-pocket losses, but the combined total may not exceed $500.
• For documented extraordinary losses: Class members may claim up to $2,500 for actual, documented and unreimbursed monetary losses the data breach most likely caused. Claimants must show that the losses occurred between May 15, 2023, and March 19, 2026, and that they exhausted all available insurance coverage for the losses.

• Alternative cash payment: In lieu of submitting claims for out-of-pocket losses, lost time or extraordinary losses, class members may elect to receive a $45 cash payment. Those who select this option are not eligible to claim other monetary reimbursement categories.
• Credit monitoring services: All class members may elect to receive two years of three-bureau credit monitoring services, which includes dark web monitoring and up to $1,000,000 of identity theft insurance.

How to claim a class action payment

To receive a settlement payment or credit monitoring services, class members must submit a valid claim form. They may file a claim online using the unique ID and PIN provided in the notification letter they received or print, complete and mail the PDF claim form to the settlement administrator. The claim deadline is March 19, 2026.

Settlement administrator's mailing address: DSG Settlement, c/o Settlement Administrator, P.O. Box 25226, Santa Ana, CA 92799

Required proof and claim information

• For all claims, class members must provide their contact information and the unique login credentials included in their settlement notice.
• For out-of-pocket loss reimbursement, class members must provide reasonable third-party documentation of actual, unreimbursed expenses related to the data incident.
• For lost time reimbursement, class members must attest to the time spent and provide a description of the activities performed.
• For extraordinary loss claims, class members must provide documentation showing the data breach most likely caused the loss and that they exhausted available insurance coverage. Self-prepared documents alone are not sufficient.
• For the alternative cash payment and credit monitoring services, class members do not need to submit documentation of losses but must submit a valid claim form.

Dufresne Spencer Group settlement fund breakdown

The settlement fund will cover all costs associated with the settlement, including:

• Settlement administration costs: To be determined
• Attorneys’ fees, costs and expenses: Up to $300,000
• Service award to the class representative: Up to $2,500
• Credit monitoring costs: Dependent on number of valid claims
• Payments to eligible class members: To be determined

Important dates

• Opt-out deadline: Feb. 17, 2026
• Final approval hearing: March 4, 2026
• Claim deadline: March 19, 2026

When is the Dufresne Spencer Group data breach class action settlement payout date?

The settlement administrator will issue payments and provide credit monitoring enrollment instructions after the court resolves any appeals and grants the settlement final approval.

Why did this class action settlement happen?

This class action lawsuit alleged that an unauthorized party accessed Dufresne Spencer Group systems between May 15, 2023, and June 5, 2023, exposing private information of employees and customers. The plaintiffs claimed the company failed to adequately protect this information.

Dufresne Spencer Group denies any wrongdoing but agreed to settle to avoid the expense, risk and uncertainty of continued litigation.

Sources

1. Class notice
2. Claim form
3. Settlement FAQ