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Individuals who received notice that the December 2024 Lowe Engineers LLC data breach may have compromised their personal information could be eligible to claim up to $5,500 plus credit monitoring from a class action settlement.
Lowe Engineers agreed to settle a class action lawsuit alleging a targeted cyberattack on its computer systems exposed sensitive personal information. The compromised data may have included names, addresses, Social Security numbers, driver’s license numbers, account numbers, payment card details, and health or medical information.
Who can file a claim?
Class members are all individuals who received a notice stating the December 2024 data incident potentially affected their personal information.
How much can class members receive?
The settlement provides the following benefits for eligible class members:
- Out-of-pocket costs: Class members who incurred documented out-of-pocket expenses due to the data incident between Oct. 9, 2025, and Oct. 15, 2026, can claim up to $500. Eligible expenses include fees for credit reports, credit monitoring or freezing/unfreezing credit, costs to replace IDs, postage to contact banks by mail and other reasonable expenses directly related to the incident.
- Extraordinary financial losses: Class members who suffered identity theft or fraud between Dec. 27, 2024, and Jan. 13, 2027, may claim up to $5,000. To qualify, class members must show the breach most likely loss, the out-of-pocket costs category does. not already cover the loss and they attempted to prevent or recover the loss through insurance or other means.
- Alternative cash payment: Instead of claiming out-of-pocket costs or extraordinary losses, class members may opt for a one-time cash payment of $50.
- Credit monitoring services: All class members can enroll in two years of CyEx Financial Shield Total, which includes $1 million in financial fraud insurance and monitoring for fraud, identity theft, unauthorized transactions and high-risk activity.
How to claim a class action payment
Class members must submit an online claim form or print and complete the PDF claim form and mail it to the settlement administrator. Class members can also request a paper claim form by contacting the settlement administrator.
Settlement administrator's mailing address: Lowe Data Incident Settlement, c/o Settlement Administrator, P.O. Box 25226, Santa Ana, CA 92799-9958
Settlement administrator's email address: info@LoweDataIncident.com
Settlement administrator's phone number: 833-360-6876
Required proof/documentation
- For out-of-pocket costs and extraordinary financial losses, class members must provide receipts or other documentation showing the amount they spent or lost. Self-prepared notes can supplement but not replace third-party documentation.
- For the alternative cash payment, class members do not need to provide documentation but must attest to their eligibility.
- Class members already received an enrollment code for credit monitoring. Those who lost their enrollment code should contact the settlement administrator.
- Class members who use the online claim form must supply the LoginID and PIN they received in their settlement notice.
Payout options
- Class members who file a claim online may choose to receive electronic payment via Zelle, PayPal or Venmo.
- Class members who submit a claim by mail will receive a paper check.
Settlement fund breakdown
The settlement fund includes:
- Settlement administrator's fee: Amount not specified
- Attorneys' fees and costs: Up to $125,000
- Service award to class representative: Up to $2,500
- Credit monitoring costs: Dependent on number of valid claims for this option
- Payments to eligible class members: Remainder of the settlement
Important dates
- Opt-out deadline: No later than 30 days before the final approval hearing; date to be determined and posted on the settlement website
- Deadline to file a claim: Jan. 13, 2027
- Final approval hearing: Date to be determined and posted on the settlement website
When is the Lowe Engineers settlement payout date?
The settlement administrator will distribute payments to eligible class members after the court resolves any appeals and grants final approval of the settlement.
Why did this class action settlement happen?
A class action lawsuit alleged a targeted cyberattack compromised Lowe Engineers’ computer systems in December 2024. The incident reportedly exposed the sensitive personal data of individuals associated with the company. The plaintiff claimed Lowe Engineers failed to adequately protect this information.
Lowe Engineers denied any wrongdoing but agreed to settle to avoid the costs and risks of further litigation.
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