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Individual who received notice that the Balance Autism data breach may have affected their personal information could be eligible to claim up to $4,400 from a class action settlement.
Balance Autism agreed to settle a class action lawsuit alleging it failed to protect personal information during a cybersecurity incident that occurred in March 2025.
Who can file a claim?
Individuals must meet all of the following criteria:
- They reside in the United States or its territories.
- The Balance Autism data incident that occurred in March 2025 potentially impacted their personal information.
- They received notice of the data incident from Balance Autism.
How much can class members receive?
Class members can claim several types of awards, depending on their circumstances and the documentation they provide:
- Ordinary losses: Up to $400 for documented, unreimbursed out-of-pocket expenses the class member incurred as a result of the data incident. Eligible expenses may include professional fees (such as attorneys’ or accountants’ fees), credit monitoring costs, fees for freezing or unfreezing credit and other related expenses. This option requires documentation, such as receipts or third-party records.
- Lost time: Up to four hours at $20 per hour (maximum $80) for time spent responding to the data breach. This benefit is only available if the class member spent at least one full hour addressing the incident. Class members must describe the lost time and attest to it under penalty of perjury. Lost time claims are subject to the $400 cap for ordinary losses.
- Extraordinary losses: Up to $4,000 for documented, unreimbursed monetary losses resulting from actual fraud or identity theft that the data incident most likely caused. Class members must provide documentation, which cannot be self-prepared. The loss must have occurred after March 11, 2025, and before June 1, 2026. Claimants must show they made reasonable efforts to avoid or seek reimbursement for the loss, including exhausting available insurance.
- Alternative cash Payment: $50 in lieu of claims for ordinary losses, lost time and extraordinary losses. This option does not require documentation.
- Credit monitoring: Two years of one-bureau credit monitoring with $1,000,000 in identity theft protection insurance. This benefit does not require documentation.
How to claim a data breach payment
Class members can submit the online claim form or download, print, complete and mail the PDF claim form to the settlement administrator. The claim deadline is June 1, 2026.
Settlement administrator's mailing address: Balance Autism Data Settlement, c/o Claims Administrator, PO Box 2007, Chanhassen, MN 55317-2007
What proof or documentation is necessary to submit a claim?
- All claimants must provide the claim number and PIN from the postcard notice they received.
- Claimants filing for ordinary losses must provide documentation, such as receipts, bills or other third-party records.
- Claimants filing for lost time must provide a description of the activities and time spent, as well as an attestation under penalty of perjury.
- Claimants filing for extraordinary losses must provide detailed documentation of the loss, proof it was related to the data breach and proof of efforts to seek reimbursement elsewhere.
- Claimants filing for the alternative cash payment or credit monitoring do not need to provide documentation.
Payout options
- Physical check (for mailed claim forms)
- Electronic payment (for online claim forms)
Settlement fund breakdown
The settlement fund covers:
- Settlement administration costs: Amount not specified
- Attorneys’ fees and expenses: Up to $125,000
- Service award to the plaintiff: Up to $2,500
- Credit monitoring costs: Determined by number of valid claims
- Payments to eligible class members: Up to $290,000
Important dates
- Exclusion deadline: May 1, 2026
- Claims deadline: June 1, 2026
- Final approval hearing: June 12, 2026
When is the Balance Autism data settlement payout date?
The settlement administrator will issue payments after the court resolves any appeals and grants final approval of the settlement.
Why did this class action settlement happen?
The class action lawsuit alleged Balance Autism experienced a cybersecurity incident in March 2025 that potentially exposed the personal information of individuals. The plaintiff claimed Balance Autism failed to adequately protect this information.
Balance Autism denies any wrongdoing but agreed to settle to avoid the uncertainty and expense of litigation.
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