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Individuals who received a notice from Comcast in December 2023 stating their personal information may have been compromised in the October 2023 data breach, may qualify to submit a claim for up to $10,000, from a class action settlement. The cyberattack impacted an estimated 35 million current and former Xfinity customers.
Comcast Cable Communications LLC and Comcast Corp. have agreed to pay $117.5 million to settle a class action lawsuit. The plaintiffs claimed that Comcast failed to safeguard customer data, maintained inadequate data security, was unjustly enriched by using personal data, violated the federal Cable Act and certain state consumer statutes, and did not properly notify affected individuals.
Who can file a claim for a Comcast data breach payout?
Class members are individuals who received an individual notice from Comcast about the October 2023 data breach, which was publicly disclosed in December 2023.
How much are settlement payments?
Class members have the following benefit options:
- Out-of-pocket losses: Class members can claim up to $10,000 in documented out-of-pocket losses traceable to the data breach. This includes unreimbursed expenses, losses, or charges incurred as a result of identity theft or identity fraud and falsified tax returns, credit monitoring fees, fees for freezing or unfreezing credit, identity theft insurance and postage for contacting financial institutions.
- Lost time: Class members can claim up to five hours, at $30 per hour, of lost time dealing with the data breach, a maximum of $150. Time can be accounted for in 15 minute increments. Lost time claims are included in the $10,000 out-of-pocket payment cap.
- Alternative cash payment: Class members that do not submit an out-of-pocket-losses and/or lost time claim can submit to receive a pro rata cash payment, estimated at $50. Final payment amount will be determined by the total number of claims filed.
- Identity defense services: All class members are entitled to three years of CyEx Financial Shield Complete, which includes one-bureau credit monitoring, dark web monitoring, real-time authentication alerts, high-risk transaction monitoring, lost wallet protection, $1 million in identity theft insurance along with several other services.
- A claim form is not required to receive this benefit.
How to claim a class action rebate
To claim a settlement payment, class members can file a claim online or print the PDF claim form to complete and mail to the settlement administrator.
Settlement administrator's mailing address: Hasson v. Comcast Cable Communications LLC c/o Kroll Settlement Administration LLC P.O. Box 5324 New York, NY 10150-5324
The claim deadline is Aug. 14, 2026.
Class members do not need to submit a claim in order to receive identity defense services.
Required proof and claim information
- Class member ID from settlement notice required to submit a claim.
- Out-of-pocket losses claims require supporting documentation, which may include bank or credit card statements showing unreimbursed fees or fraudulent charges, invoices, receipts, police report and other proof of fraud or identity theft.
- Lost time claims require a written explanation of time spent remedying misuse or taking preventative measures.
Payout options
- Electronic payment, only available for claims submitted online
- Paper check mailed to the address provided
$117.5 million Comcast settlement fund
The $117,500,000 settlement fund will include:
- Settlement administration costs: Estimated at $7,300,000
- Attorneys' fees: Up to $39,170,000
- Attorneys' expenses: To be presented to the court for approval at a later date
- Service awards to class representatives: $5,000 each
- Identity defense services: Cost determined by number of participating class members
- Payments to approved claimants: Remaining settlement funds
Important dates
- Opt-out deadline: June 1, 2026
- Final approval hearing: July 7, 2026
- Claim deadline: Aug. 14, 2026
When is the Comcast data breach settlement payout date?
Payments will be issued to approved claimants after the court grants final approval of the settlement and claim processing is completed.
Why did this class action settlement happen?
The class action lawsuit was filed after Comcast disclosed a data breach in October 2023, during which a third party gained unauthorized access to customer information. Plaintiffs alleged that Comcast failed to protect personal data, had inadequate security measures, was unjustly enriched by using personal data, violated the federal Cable Act and certain state consumer statutes, and did not properly notify affected individuals.
Comcast denies the allegations but agreed to settle in order to avoid the expense and risk of continued litigation and a possible trial.
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