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Healthcare Interactive Data Breach Lawsuit Investigation
Shamis & Gentile P.A., one of the nation's premier class action law firms specializing in data breach cases, is investigating the Healthcare Interactive, Inc. (“HCIactive”) data breach.
If you were affected by the data breach, your sensitive personally identifiable information may have been exposed, and you may be eligible for compensation.
About Healthcare Interactive, Inc. (“HCIactive”)
Healthcare Interactive, Inc., also known as HCIactive, is a Maryland-based technology company that develops digital solutions for the insurance and healthcare industries. Founded in 2006, HCIactive creates platforms that streamline group and individual insurance policy enrollment, benefits administration, and wellness program management.
HCIactive’s core offerings include the Healthspace Cloud platform and SmartBenefits.ai, both of which use artificial intelligence to help insurers, employers, and individuals manage health and financial wellness programs. Their technology integrates with popular health and fitness devices, allowing users to access plan information, claims, and wellness data through mobile apps and web portals.
What happened?
In July 2025, HCIactive discovered suspicious activity on its computer network. The company determined that an unauthorized actor accessed and copied certain files between July 8 and July 12, 2025. The compromised files contained sensitive information related to the services it provides to customers.
The total number of impacted individuals has not been released but may include several thousand HCIactive customers.
Exposed Information
- Name
- Contact information including address, phone number and email address
- Date of birth
- Social Security number
- Health insurance information including health plans or policies and member or group ID number
- Detail medical records including medical record numbers, doctors, diagnoses, prescriptions, lab results, images, care and treatment
- Health insurance claims data including claim numbers, account numbers, explanation of benefits, and billing codes
Healthcare Interactive published a Notice of Data Privacy Event on its website and is notifying affected individuals by mail.
Your Rights and Next Steps
If you received a notice from HCIactive or believe your information may have been involved, you have important rights and options. You may be entitled to seek compensation for any harm or inconvenience caused by this cybersecurity incident.
- Credit monitoring services: Enroll in the free credit monitoring services, offered by Healthcare Interactive .
- Monitor your accounts carefully: Check your financial statements regularly for suspicious activity or unauthorized transactions. If you notice anything unusual, contact your financial institution immediately.
- Fraud alert and credit reports: A fraud alert informs creditors to take extra steps to verify your identity before opening new accounts in your name. Consumers are also entitled to one free credit report annually from each credit bureau. You can request a fraud alert or a credit report by contacting any one of the three major credit bureaus.
- Seek legal help: Lawyers are ready to help you understand your rights and pursue compensation.
Lawyers are ready to help individuals affected by this breach understand their rights, navigate the aftermath, and pursue compensation if eligible.
You May Be Entitled to Compensation
If your information was compromised in the HCIactive data breach, you may be entitled to compensation, which could include reimbursement for out-of-pocket expenses, time spent addressing the breach, or payment for emotional distress. Lawyers are investigating this incident and are ready to help individuals pursue claims.
To find out if you qualify and to join a lawsuit related to this breach, complete the form below.
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