Veeva Systems Data Breach

What Happened?

Veeva Systems Inc., a prominent provider of cloud-based software for the life sciences industry, recently experienced an inadvertent data disclosure. The breach involved the unintentional sharing of personal information, specifically names and Social Security Numbers, to an unintended recipient. This recipient, a healthcare provider in business relations with Veeva, confirmed the prompt deletion of the mistakenly sent email and its attachments.

The incident was identified as part of Veeva's routine security checks and was reported to the Massachusetts Attorney General's office. For further details, you can view the official disclosure on the Massachusetts Attorney General's website.

What Information Was Compromised?

The data breach specifically exposed the following types of consumer information:

• Names
• Social Security Numbers

Steps Veeva Systems Is Taking

To mitigate the situation and help protect affected individuals, Veeva Systems has taken several steps:

• Notification: Affected individuals have been notified about the breach and the potential risks.
• Credit Monitoring: Veeva is offering complimentary credit monitoring services through Experian IdentityWorks for 24 months. To enroll, visit the Experian IdentityWorks website and use the provided activation code and engagement number (E 119318). Please note that enrollment is required by June 19, 2024.

What You Can Do

If you believe you might have been affected by this breach, there are several steps you can take to protect your identity:

1. Monitor Your Accounts: Keep an eye on your bank statements and credit reports for any unauthorized activity.
2. Credit Reports: Obtain your free annual credit reports from Equifax, Experian, and TransUnion to monitor for new accounts or changes to your credit score. Visit AnnualCreditReport.com for your free reports.
3. Place a Fraud Alert: Contact one of the three credit bureaus (Equifax, Experian, or TransUnion) to request a fraud alert on your credit report. This makes it harder for identity thieves to open accounts in your name.
4. Consider a Security Freeze: A security freeze will prevent creditors from accessing your credit report entirely, which prevents new accounts from being opened in your name.

Additional Resources

For further guidance on how to protect yourself from identity theft, you can refer to the Federal Trade Commission's page on identity theft protection.

Remember, staying informed and vigilant is your best defense against the misuse of your personal information. If you have any questions or need assistance, you can contact Veeva Systems' customer support or the Experian customer care team provided in the notice.