Transak USA Data Breach Affects 23,113 Individuals

On September 1, 2024, Transak USA LLC, a financial services company specializing in web3 infrastructure, experienced a significant data breach. The breach was discovered on September 23, 2024, and affected a total of 23,113 individuals in the United States. The breach involved unauthorized access to sensitive consumer information.

Information Exposed:

• Name of individual
• Driver’s License number
• Government-issued ID number (e.g., passport, state ID card)
• Date of Birth

Transak USA LLC's Response

In response to the data breach, Transak USA LLC has taken steps to address the situation and mitigate potential harm to affected individuals. The company has notified the appropriate authorities and is cooperating with ongoing investigations.

The breach was reported to various state authorities, including the California Attorney General's office, Maine Attorney General's office, Massachusetts Attorney General's office, Texas Attorney General's office, and Vermont Attorney General's office. The breach notification was sent to affected consumers on February 28, 2025, via U.S. Mail.

If you believe you may have been affected by this breach, it is crucial to monitor your financial accounts and credit reports for any suspicious activity. Consider placing a fraud alert on your credit file and taking advantage of any identity theft protection services offered by Transak USA LLC.

About Transak USA LLC

Transak USA LLC is a subsidiary of Transak Inc., a company founded in 2019 and headquartered in New York, New York. Transak provides a fiat-to-crypto payment gateway solution, supporting over 170 cryptocurrencies across 75 blockchains in 169 countries. The company is known for its API-driven solutions that simplify the onboarding process for web3 platforms, abstracting away complexities related to user KYC, risk monitoring, compliance, payment methods, and customer support.

Transak USA LLC holds several regulatory licenses, including Money Transmitter Licenses in multiple states and is registered as a Money Services Business in the USA. Despite its regulatory compliance, the company currently holds an F rating with the Better Business Bureau due to unresolved customer complaints.