Quatrro Data Breach Exposes Sensitive PII Including SSNs: 188k Affected

Quatrro Business Support Services Inc., a tech-enabled outsourcing firm headquartered in Marietta, Georgia, disclosed a data breach involving unauthorized access to files containing sensitive personal information.

The breach was reported to attorneys general in California, Maine, New Hampshire, Oregon, South Carolina, Texas and Washington starting on March 23, 2026.

The incident has impacted 51,717 Texas residents, 10,008 Washington residents and 4,562 South Carolina residents were identified as affected. Additionally, a total of 188,218 individuals were impacted.

Quatrro identified and began responding to a security incident on Dec. 7, 2025. A thorough investigation followed. The investigation found that an unauthorized party accessed certain files within the company's systems during a nine-day window, from Nov. 11 through Nov. 19, 2025.

Quatrro then reviewed the contents of the affected files. On Feb. 25, 2026, that review determined the files contained personal information belonging to affected individuals.

The types of information exposed included names, Social Security numbers, driver's license numbers, passport numbers, payment card numbers, financial account numbers and health insurance policy numbers.

Quatrro Business Support Services' response to the breach

Quatrro is offering all notified individuals a complimentary membership to credit monitoring and identity protection services provided by Kroll.

Affected individuals can activate their complimentary monitoring by visiting Kroll's enrollment website and entering the membership number included in their notification letter. Each person's letter includes a specific deadline to enroll in the services.

The company has also established a dedicated toll-free call center to answer questions from affected individuals. The number is 844-443-1281, available Monday through Friday from 9:00 a.m. to 6:30 p.m. EST, excluding major U.S. holidays. Quatrro's general phone number is 1-866-622-7011.