Plaza Home Mortgage Data Breach Impacts 137,976 Individuals: SSNs Exposed

San Diego based, Plaza Home Mortgage Inc., disclosed a data breach involving unauthorized access to its information systems. The breach impacted a total number of 137,976 individuals, including 12,610 Texas residents, 9,598 Washington residents and 755 Maine residents.

Plaza Home Mortgage discovered the breach on March 3, 2026, and began notifying consumers with letters dated May 19, 2026. The company also posted a notice about the incident through Financial Shield, its identity protection partner.

On or around Feb. 17, 2026, threat actors gained unauthorized access to one employee's computer at Plaza Home Mortgage. Through that access point, the unauthorized party illegally entered the company's broader information systems.

The company detected the unauthorized access and took action to shut down the attack. Plaza Home Mortgage formally identified the breach on March 3, 2026, and launched an investigation to determine what information may have been compromised.

The investigation found that the unauthorized party may have obtained personal information belonging to both consumers and employees. For consumers, the types of information that may have been exposed included names, addresses, Social Security numbers, dates of birth, driver's license numbers or other government identification and information related to mortgage loan applications and servicing.

For employees of Plaza Home Mortgage, the personal information that may have been accessed included first names, last names, Social Security numbers, dates of birth and usernames and passwords for employee accounts.

Plaza Home Mortgage's response

Plaza Home Mortgage is offering affected individuals 12 months of free credit monitoring and identity theft protection services through CyEx, operating under the Financial Shield Complete program.

To enroll, affected individuals should visit the Financial Shield enrollment page and enter the unique activation code included in their notification letter. Each letter contains a specific enrollment deadline, after which the activation code will no longer work. Individuals should enroll as soon as possible to take full advantage of the protection services.

Individuals with questions can call Plaza's dedicated support line at 844-953-3450, available Monday through Friday from 8 a.m. to 11 p.m. and Saturday from 9 a.m. to 6 p.m., excluding holidays. For assistance specifically with Financial Shield enrollment, individuals can call 1-888-713-0806.