Miracle Ear Franchise Data Breach Affects 75,906 People

Health Services LLC, d/b/a Miracle Ear, has experienced a major data breach. On or around Jan. 28, 2025, Miracle Ear became aware of suspicious activity on its network. An investigation determined that cybercriminals accessed the Miracle Ear network from on or about Jan. 2, 2025 to on or about Jan. 28, 2025. The unauthorized actors had access to and possibly obtained files containing consumer information.

The cybersecurity incident compromised both personally identifiable information (PII) and protected health information (PHI) of individuals involved or who have done business with Miracle Ear. Exposed information includes names, contact information, dates of birth, Social Security numbers, driver's license numbers, patient IDs, medical treatment or diagnosis, and health insurance information, including policy numbers, subscriber ID numbers, claims history and appeal records.

The data breach is considered high risk for impacted consumers because the exposure of both PII and PHI increases the risk of identity theft, medical identity theft and fraud. Health Services, LLC published a Notice of Data Security Incident on its website on March 31, 2025.

Health Services LLC reported the breach to the U.S. Department of Health and Human Services on April 1, 2025. That filing lists 75,906 people affected. On Aug. 12, 2025, it also told the Washington Attorney General that 11,088 state residents were affected.

Two related Miracle Ear franchise companies filed their own notices. Health Services Montana, LLC told the Montana Attorney General on Aug. 12, 2025 that 2,206 residents were affected, and Health Services Seattle, LLC told the Washington Attorney General on Aug. 13, 2025 that 7,389 residents were affected.

Health Services LLC d/b/a Miracle Ear's response

In addition to required state and federal disclosures, Health Services LLC is notifying impacted individuals by mail. The organization has also set up a dedicated response line at 800-232-3154, Monday through Friday, 7 a.m. to 4 p.m. Mountain Time.

If you receive a data breach notice from Health Services LLC or Miracle Ear about this breach, you may want to:

• Sign up for free credit monitoring services, if offered.
• Monitor your credit reports and financial accounts for any unusual activity.
• Be alert for phishing emails or phone calls that may use your exposed information.
• Consider placing a fraud alert or credit freeze with major credit bureaus.

For more information about the company, visit the Miracle Ear website.