On February 26, 2025, DermCare Management, the management company for over 70 skincare clinics, identified suspicious activity on their computer systems. The organizations acted quickly to secure their network and launched an investigation. By March 3, 2025, it was determined that an unauthorized actor may have copied certain patient information from the network without permission.
The types of information that may have been exposed in this incident include both personally identifiable information (PII) and protected health information (PHI). Specifically, the data potentially compromised includes Social Security numbers, driver’s license numbers, financial account information, medical information, and health insurance information. The breach occurred due to unauthorized access by an unknown actor who may have copied data from the network.
The following practices have posted data event notices to their websites:
In response to the data breach, DermCare Management promptly secured their network and began a thorough investigation to determine the scope of the incident. They are conducting a detailed review of the affected files to identify and notify all impacted individuals. Once the review is complete, additional notices will be sent by mail to those whose information was involved.
To support those who may be affected, DermCare Management has established a dedicated assistance line at 833-998-7517, available Monday through Friday from 9 a.m. to 5 p.m. EST (excluding holidays). The company is also providing guidance on how individuals can monitor their accounts and credit reports, place fraud alerts or security freezes on their credit files, and take other steps to protect their personal information.
Resources include instructions for obtaining free credit reports from Equifax, Experian, and TransUnion, as well as contact information for these agencies and relevant government authorities.
Given the sensitive nature of the information involved, it is recommended that affected individuals remain vigilant for signs of identity theft or fraud. Regularly review your account statements, monitor your credit reports, and consider placing a fraud alert or credit freeze if you suspect your information may have been misused. Additional steps and detailed instructions are included in the official notice, which is available at the bottom of this page in PDF format.
To learn more about the company and its services, visit the DermCare Management website.