Torrid $13.86M Fake Sale Pricing Class Action Settlement
Torrid LLC
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Consumers who purchased one or more items from Torrid.com while living in Oregon, California or Washington between Jan. 1, 2020, and Feb. 18, 2025, may qualify to submit a claim for $15 from a class action settlement.

Torrid LLC has agreed to pay $13,862,092.02 to resolve a class action lawsuit that alleged the company deceptively advertised discounts on its website, Torrid.com. There are an estimated 728,502 class members.

Who is eligible for a settlement payout?

Class members must meet the following criteria:

  • They purchased one or more products from Torrid.com.
  • Their purchase was made while residing in Oregon, California or Washington (determined by the order billing address).
  • The purchase occurred between Jan. 1, 2020, and Feb. 18, 2025.

How much is the fake sale class action payment?

Class members can select one of these benefits:

  • Cash Payment: $15 cash payment
  • Credit Benefit: $15 store voucher that can be used on Torrid.com or at any Torrid brick-and-mortar store
    • Vouchers do not expire, are transferable and can be combined with other discounts.
    • The voucher amount is applied before taxes and shipping are calculated.

How to claim a Torrid class action rebate

Class members do not need to submit a claim to receive a $15 Torrid voucher.

To receive a settlement payment instead of a credit, class members must submit a claim form by the deadline of August 26, 2025.

There are two ways to submit a claim:

Settlement administrator's mailing address: Cline v. Torrid, c/o Kroll Settlement Administration LLC, P.O. Box 225391, New York, NY 10150-5391

Required claim information

The class member ID from the official settlement notice is required to submit a claim for a cash payment.

Payout options

  • Cash Benefit
    • Electronic payment (available for online claim submissions only)
    • Paper check mailed to the address provided
  • Credit Benefit
    • Torrid voucher emailed to address on file with Torrid

$13.86 million deceptive pricing settlement fund

The settlement fund of $13,862,092.02 will include:

  • Settlement administration costs: Estimated to be $129,562.02
  • Attorneys’ fees and expenses: Up to $2,800,000
  • Service awards to class representatives: Up to $5,000 each
  • Payments or vouchers to class members: Estimated at $10,927,530

Important dates

  • Deadline to file a claim: August 26, 2025
  • Exclusion deadline: July 28, 2025
  • Final approval hearing: September 19, 2025

When is the Torrid class action settlement payout date?

Settlement payments and Torrid vouchers will be issued approximately 60 days after the court grants final approval of the settlement.

Why was there a class action lawsuit and settlement?

The class action lawsuit alleged that Torrid LLC deceptively advertised discounts on its website, violating consumer protection laws in California, Oregon and Washington. Plaintiffs claimed the company’s advertising practices were misleading.

Torrid LLC denied any wrongdoing but agreed to settle in order to avoid the risks and costs of continuing litigation and the possibility of a trial.

Sources

  1. Official settlement notice
  2. Settlement website FAQ page
Settlement Open for Claims
Award:
$15
Deadline:
August 26, 2025
SUBMIT CLAIM