NRS Pay $6.5M Ringless Voicemail Class Action Settlement

Individuals who received a ringless voicemail from NRS Pay on their cell phone in the United States between Jan. 8, 2020, and the date of final court approval may be eligible to submit a claim for up to $135 from a class action settlement. The settlement class includes at least 50,000 people.

National Retail Solutions Inc, also known as NRS Pay, agreed to pay up to $6.51 million to settle a class action lawsuit claiming it sent prerecorded telemarketing ringless voicemails to individuals without their prior express written consent in violation of the Telephone Consumer Protection Act.

Who can file a claim for a TCPA payout?

Class members must meet the following criteria:

• They received a ringless voicemail on their cellular telephone while residing in the United States between Jan. 8, 2020, and the final approval date.
• NRS Pay, either directly or through VoiceLogic’s services or by VoiceLogic at NRS Pay’s request, sent the voicemail.

How much is the settlement payment?

Pro rata cash payment: Class members can submit a claim to receive a pro rata cash payment of up to $135 from the net settlement fund. The settlement administrator will determine the final payment by the total number of claims filed.

How to claim a class action rebate

To receive a settlement payment, class members can file a claim online or print the PDF claim form to complete and mail to the settlement administrator.

Settlement administrator's mailing address: NRS Pay TCPA Class Action Settlement, Settlement Administrator, PO Box 4719, Portland, OR 97208-4719

The claim deadline is April 14, 2026.

Required claim information

To submit a claim, class members must provide:

• The unique ID and PIN from the settlement notice they received
• The phone number that received the ringless voicemails

Payout options

• Digital payment
• Check mailed to the address provided

$6.51 million TCPA settlement fund

The $6,510,240 settlement fund will include:

• Settlement administration costs: To be determined
• Attorneys' fees: Up to $1,725,000
• Attorneys' expenses: Up to $100,000
• Service award to class representative: Up to $35,000
• Payments to approved claimants: Remaining settlement funds

Important dates

• Deadline to file a claim: April 14, 2026
• Deadline to opt out: April 14, 2026
• Final approval hearing: June 30, 2026

When is the NRS Pay TCPA settlement payout date?

The settlement administrator will issue payments to approved claimants approximately 60 days after the court grants final approval of the settlement.

Why did this class action settlement happen?

This class action lawsuit alleged National Retail Solutions Inc. d/b/a NRS Pay sent prerecorded telemarketing ringless voicemails to cell phones without obtaining prior express written consent in violation of the TCPA.

The defendant denies the allegations but agreed to settle to avoid the risk and expense associated with continued litigation.

Sources

1. Class notice
2. Settlement website
3. Claim form