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Individuals who lived in California and visited NorthBay Healthcare's website or patient portal between Nov. 29, 2020, and May 14, 2024, may qualify to submit a claim for a $15 cash payment and additional benefits from a class action settlement.
NorthBay Healthcare Corp. agreed to settle a class action lawsuit alleging it shared users' personal and health information with third parties such as Facebook and Google through tracking technologies on its websites and patient portal. The incident allegedly disclosed sensitive personal and health information without authorization or consent.
Who can file a claim?
Class members must meet the following criteria:
- They resided in California when they visited NorthBay's website or patient portal during the period from Nov. 29, 2020, to May 14, 2024.
- Tracking tools on NorthBay's websites or patient portal may have disclosed their personal or health information to a third party without authorization or consent.
How much is the class action settlement payout?
Class members can claim one or more of the following benefits:
- Cash payment: Class members who submit a valid and timely claim form can receive a one-time payment of $15.
- Privacy protection service: All class members will automatically receive a one-year subscription to CyEx Privacy Shield Pro at no cost. The settlement administrator will send enrollment codes by email or mail.
How to claim a NorthBay Healthcare class action settlement payment
To receive the $15 cash payment, class members must file a claim online or download, print and mail or email a completed PDF claim form to the settlement administrator. Class members may also request a paper claim form by calling the toll-free number or emailing the settlement administrator. The claim deadline is March 12, 2026.
Settlement administrator's mailing address: NorthBay Pixel Disclosure Settlement, c/o Settlement Administrator, P.O. Box 25226, Santa Ana, CA 92799
Settlement administrator's phone: 833-417-4991
Settlement administrator's email: info@NorthBayPixelSettlement.com
Required proof and claim information
Class members do not need to provide documentation or proof to receive the $15 cash payment. However, they must attest that they meet the class definition and complete the claim form.
Payout options
- Physical check
- PayPal
- Venmo
- Zelle
- Virtual prepaid card
NorthBay Healthcare settlement breakdown
- Settlement administration costs: To be determined
- Attorneys' fees and costs: Up to $345,000
- Service awards to class representatives: Up to $5,000 total
- Credit monitoring costs: Dependent on number of valid claims
- Payments to eligible class members: $15 per approved claim
Important dates
- Final approval hearing: March 5, 2026
- Opt-out deadline: March 12, 2026
- Deadline to file a claim: March 12, 2026
When is the NorthBay Healthcare data breach class action settlement payout date?
The settlement administrator will distribute payments after the court resolves and appeals and grants final approval of the settlement.
Why did this class action settlement happen?
The class action lawsuit alleged NorthBay Healthcare collected and shared users' personal and health information from its website and patient portal with third parties, including Facebook and Google, through tracking tools without users' consent. The plaintiffs claimed this violated privacy rights.
NorthBay denies any wrongdoing but agreed to settle to avoid the costs, risks and uncertainties of continued litigation and to provide benefits to affected individuals.
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