Xactus $2.4M Credit Report Accuracy Class Action Settlement

Individuals who received a merged infile credit report from Xactus LLC between Nov. 16, 2021, and June 18, 2026, may be eligible to claim an estimated $500 from a class action settlement.

Xactus agreed to pay $2.4 million to settle a class action lawsuit alleging it violated the Fair Credit Reporting Act by selling consumer credit reports to mortgage lenders that inaccurately included estimated monthly payments on charged-off accounts even when two of the three major credit bureaus reported a zero balance. These inaccurate reports reportedly inflated consumers’ apparent debt obligations.

Who can file a claim?

Individuals are considered class members if they meet all of the following criteria:

• They reside in the United States or its territories.
• Xactus prepared and sold a merged infile credit report about them between Nov. 16, 2021, and June 18, 2026, that displayed a charged-off account in R9 status with a non-zero balance and a non-zero calculated monthly payment amount.
• Two of the three major consumer reporting agencies reported the same account to Xactus with a $0 balance.

How much are settlement payments?

Each eligible class member who submits a valid claim form will receive an equal share of the net settlement fund. The estimated payment is $500, but the actual amount may be higher or lower depending on the number of valid claims submitted. There are approximately 28,416 class members.

How to claim a Xactus class action settlement award

Class members can file a claim online or download and print the PDF claim form to complete and mail to the settlement administrator:

Settlement administrator's address: Cinner v. Xactus LLC, c/o Settlement Administrator, P.O. Box 16, West Point, PA 19486

The claim deadline is Sept. 29, 2026.

Required information

To submit an online claim, class members must provide the claim ID and PIN from the personalized settlement notice they received in the mail.

Payout options

• Electronic payment (if selected during claim submission)
• Paper check mailed to the address provided

$2.4 million settlement fund breakdown

The $2,400,000 settlement fund includes:

• Settlement administration costs: To be determined
• Attorneys' fees: Up to $800,000
• Attorneys' expenses: Up to $25,000
• Service award to plaintiff: Up to $15,000
• Payments to eligible class members: The remaining settlement funds

Important dates

• Exclusion/opt-out deadline: Sept. 29, 2026
• Deadline to file a claim: Sept. 29, 2026
• Final approval hearing: Nov. 5, 2026

When is the Xactus payout date?

The settlement administrator will issue payments to approved claimants after the court resolves any appeals and grants final approval of the class action settlement.

Why did this class action settlement happen?

This lawsuit alleged Xactus violated the Fair Credit Reporting Act by failing to ensure maximum possible accuracy in credit reports. The complaint claims Xactus sold merged infile credit reports to mortgage lenders that included estimated monthly payments on charged-off accounts even when two of the three major credit bureaus reported a zero balance. The plaintiff argued this practice made it appear as though consumers owed more than they actually did, which could negatively affect their ability to obtain credit.

Xactus denied any wrongdoing but agreed to settle the case to avoid the expense and risk of continued litigation.

Sources

1. Class notice
2. Settlement website FAQ page
3. Claim form
4. Settlement agreement