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Customers who purchased, leased or rented medical equipment, supplies or other products from AdaptHealth Corp. in North Carolina between April 3, 2019, and April 3, 2025, may be eligible to claim either $47 or $3,500 from a class action settlement.
AdaptHealth Corp. agreed to pay $14.31 million to settle a class action lawsuit alleging it engaged in improper debt collection practices. These practices included billing for equipment customers did not receive, rejected or already returned, as well as sending collection letters that suggested possible legal action regarding alleged debts.
Who are the class members?
There are two primary groups of class members with specific eligibility criteria:
- Settlement Class A: Billing claim class
- The class member purchased, leased or rented medical equipment, supplies or other products from AdaptHealth or any of its family of companies.
- The class member allegedly returned, rejected or did not receive the equipment.
- AdaptHealth billed the class member for one or more dates of service on which they allegedly did not possess the equipment.
- The dates of service occurred between April 3, 2019, and April 3, 2025.
- The class member lived in North Carolina at the time AdaptHealth sent at least one billing.
- The class member is one of 464 individuals the settlement administrator identified from AdaptHealth’s business records as likely to meet these criteria.
- Settlement Class C: Collection letter claim class
- The class member purchased, leased or rented equipment from AdaptHealth or any of its family of companies.
- The class member received a “seriously past due” or “final demand” letter suggesting possible legal action.
- The dates of service occurred between April 3, 2019, and March 31, 2026.
- The class member lived in North Carolina at the time AdaptHealth sent the letter.
- The class member is one of 142,539 individuals the settlement administrator identified from AdaptHealth’s business records as meeting these criteria.
How much can class members get?
The total settlement fund is $14,311,500, which the settlement administrator will divide among the two main classes as follows:
- Settlement Class A: Billing claim class
- The settlement allocates $1,624,000 for this class.
- Eligible members who submit valid claims will receive $3,500 per person.
- Settlement Class C: Collection letter claim class
- The settlement allocates $6,700,000 for this class.
- Eligible members who received a notice by mail or email will automatically get a payment of $47 per person.
- Class members who did not receive a notice but believe they should be included must submit a valid claim form to be eligible for payment.
If funds remain after the initial payments, the settlement administrator may make additional distributions on a pro rata basis. If funds still remain, the court may direct a payment to the Salvation Army USA Senior Services Program.
How to claim an AdaptHealth payout
- Claimants in Settlement Class A must submit a valid claim form to receive payment. They can file a claim online or print and complete the claim form and mail or email it to the settlement administrator.
- Class members in Settlement Class C who received a notice do not need to submit a claim form; they will receive payment automatically.
- Claimants in Settlement Class C who did not receive a notice but believe they should be included in the class must submit a valid online claim form or print and complete the claim form and mail or email it to the settlement administrator to be eligible for payment.
Settlement administrator's mailing address: NC AdaptHealth Settlement, c/o JND Legal Administration, P.O. Box 91233, Seattle, WA 98111
Settlement administrator's email address: info@NCAdaptHealthSettlement.com
The deadline to file a claim is Dec. 8, 2026.
What proof or documentation is required to submit a claim?
- Settlement Class A members may choose to provide their Social Security number or Tax ID for tax-reporting purposes. For class members who opt not to provide this information, the settlement administrator may withhold 24% of their settlement payment for taxes and remit that amount to the Internal Revenue Service.
- Settlement Class A members submitting a claim form must provide the unique ID they received in their settlement notice and their AdaptHealth account number.
- Settlement Class C members submitting a claim must provide their AdaptHealth account number.
Payout options
- Electronic debit card
- Physical check mailed to the address on file
$14.31 million settlement fund
The $14,311,500 settlement fund includes:
- Settlement administration costs: Amount not specified
- Attorneys' fees and expenses: Up to $5,436,500
- Service award to class representative: Up to $100,000
- Payments to eligible class members: Up to $1,624,000 for Settlement Class A and up to $6,700,000 for Settlement Class C
Important dates
- Deadline to opt out: Dec. 8, 2026
- Deadline to file a claim: Dec. 8, 2026
- Final approval hearing: Jan. 20, 2027
When is the AdaptHealth settlement payout date?
The settlement administrator will issue payments to eligible class members after the court resolves any appeals and grants final approval of the settlement.
Why did this class action settlement happen?
The class actin lawsuit alleged AdaptHealth engaged in improper debt collection practices under North Carolina law. Specifically, that AdaptHealth billed consumers for medical equipment they did not receive, rejected or had already returned and sent collection letters suggesting possible legal action regarding alleged debts.
AdaptHealth denied all allegations but agreed to settle to avoid the risks and costs of ongoing litigation.
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